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Navid Shaikh is listed as Sr Delivery Manager @Shaip AI | ML & AI, Project Management, Service Delivery, Vendor & Operation Management, Fintech/FinCrime, Risk Management, Customer Service, Telecommunication, Healthcare , Content Moderation, at Shaip, a company with 24 employees, based in Maharashtra, India, India. AeroLeads shows a matched LinkedIn profile for Navid Shaikh.
Navid Shaikh previously worked as Sr Delivery Manager - Operations at Shaip and Manager Partner Relations at Western Union. Navid Shaikh holds Bachelor Of Commerce - Bcom, Accounting And Finance from North Maharashtra University.
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Transforming Operations with Vision and Precision🔹Welcome to my LinkedIn profile! I’m Navid, a seasoned Senior Operations Management Professional and Vendor Manager with over 13 years of proven excellence in driving operational success, enhancing vendor relationships, and steering significant growth across diverse industries including BFSI, Healthcare, Content Moderation, Customer Service, Technical Support, Travel and Tourism, Food Delivery, SaaS, & Entertainment🌟 Career Highlights: Leadership & Strategy: Spearheaded teams of up to 1.3K, managing headcount with finesse and strategy. Project Management: Led 18 project transitions, demonstrating my capability to navigate and optimize complex processes seamlessly.Financial Oversight: Managed revenue streams amounting to $29M, evidencing my acumen in fostering financial growth and stability.Quality Improvement: Initiated and successfully rolled out 2 Green Belt projects, enhancing First Call Resolution by 20% and CSAT scores by 15%, reflecting my relentless focus on quality and customer satisfaction.Process Efficiency: Championed a Yellow Belt project that reduced external errors by 25%, saving 50 man-hours per month through improved process efficiency.Innovation & Automation: Achieved a 40% reduction in manual work by identifying and implementing key automation opportunities, showcasing my commitment to innovation and efficiency.🔍 Core Proficiencies:I excel in Operations and Vendor Management, with a knack for Process Improvement, Quality Assurance, and Fraud Management. My expertise spans Service Delivery, P&L Management, and Risk Assessment, complemented by a strong foundation in Resource Planning, and Learning & Development.🏆 What I Bring to the Table:My career is marked by a passion for transforming operations through strategic foresight, robust vendor management strategies, and a data-driven approach. I thrive in environments that challenge the status quo, leading teams towards operational excellence and unrivaled client satisfaction.🌐 Looking Forward:I’m on a constant quest for innovation, efficiency, and driving impactful change. Let’s connect to explore collaborative opportunities, share insights, and push the boundaries of operational excellence together.Feel free to drop me a message here or at navidshaikh20@yahoo.com. Let’s embark on a journey of growth, impact, and success.
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As the Senior Delivery Manager in Operations at Shaip.com, I lead a diverse team of Project Managers, Project Coordinators, and a broad range of team members. My primary responsibility is to ensure end-to-end project delivery across a variety of domains, including Conversation AI, Healthcare, Computer Vision Annotation, and Generative AI.I have.
India
Throughout my tenure, my responsibility has been to lead 500+ people (across 2 sites) across verticals - BFSI, Risk Management, Quality Control, and Customer Service.Further, my emphasis has always been on conducting thorough assessments of vendors' capabilities, reliability, and financial stability. Negotiate contracts and agreements with vendors to.
Indore, Madhya Pradesh, India
During this tenure, I was entrusted with the accountabilities of leading operational activities of the project with overall span of 1300+ FTE. Managed verticals - Trust & Safety, Quality Control, Content Moderation, HealthCare, and Customer Service.Moreover, I played a vital role in supervising the gamut of Operations Management, including managing.
Indore, Madhya Pradesh, India
As Manager - Operations, roles required me to manage project activities with overall span of 100+ FTEs and end-to-end operations for 9 accounts that consist of 7 different verticals - Trust &Safety, Quality Control, Content Moderation, HealthCare, Food Delivery, Entertainment, Customer Service & BFSIMy focus was on managing client & executive level.
Indore Area, India
While working as Manager/ Deputy Manager – Quality Assurance, I drove continuous improvement for Quality and Delivery, managed process quality & client related KPIs, steered process improvement initiatives, and strengthened Training & Quality management processes/framework to improve quality delivery.Delivered quality floor support, feedback, and.
Other employees you can reach at shaip.com. View company contacts for 24 employees →
Arti Vasava
Colleague at ShaipAhmedabad, Gujarat, India, India
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MA
Md Azruddin Ansari
Colleague at ShaipKolkata, West Bengal, India, India
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ST
Sk Taufique Ahmed
Colleague at ShaipKolkata, West Bengal, India, India
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VC
Venu C
Colleague at ShaipAhmedabad, Gujarat, India, India
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SK
Sanjay Kapur
Colleague at ShaipAhmedabad, Gujarat, India, India
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VS
Vikas Singh
Colleague at ShaipSurat, Gujarat, India, India
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MI
Mohammad Iliyas Khan
Colleague at ShaipSrinagar, Jammu & Kashmir, India, India
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JC
Jigmet Chodon
Colleague at ShaipLadakh, India, India
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SK
Shamsa Kanwal
Colleague at ShaipBurewala, Punjab, Pakistan, Pakistan
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KG
Kusum Gurnani
Colleague at ShaipAhmedabad, Gujarat, India, India
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Quick answers generated from the profile data available on this page.
Navid Shaikh works for Shaip.
Navid Shaikh is listed as Sr Delivery Manager @Shaip AI | ML & AI, Project Management, Service Delivery, Vendor & Operation Management, Fintech/FinCrime, Risk Management, Customer Service, Telecommunication, Healthcare , Content Moderation, at Shaip.
Navid Shaikh is based in Maharashtra, India, India while working with Shaip.
Navid Shaikh has worked for Shaip, Western Union, Taskus, Teleperformance, and Teleperformance India.
Navid Shaikh's colleagues at Shaip include Arti Vasava, Md Azruddin Ansari, Sk Taufique Ahmed, Venu C, and Sanjay Kapur.
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Navid Shaikh holds Bachelor Of Commerce - Bcom, Accounting And Finance from North Maharashtra University.
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