Navie Mishra work email
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Navie Mishra personal email
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PROFILE Self-Starter, Detail Oriented with over 15 years of experience in Troubleshooting S/W–H/W, End–user Support, Software testing, Proprietary SWs/Microsoft/Adobe Technical Training, Project Management Experience with Business Analysis. Confident in abilities and committed to performance excellence, providing stability and growth in computing environments. Multilingual.COMPUTER SKILLS: Active Directory, Microsoft Office Suite XP/2003/2007/2013 ( Expert in all applications), Windows XP/2000/Win 7 ( Expert in all operating systems), Terminal Services / RAS / VPN, Laptop/Desktop/Server Hardware Maintenance/Upgrade/Repair (HP,COMPAQ,DELL), Network Printing / Scanning / Multifunction Devices, VNC - 8 YearsSystem Analysis and Design, Lotus SmartSuite, Open office, Adobe Photoshop, Anti-Virus and Patches, Malware, Spyware removal tools, Track-IT, MB-Link, Dynamics NAV, Citrix - 4+YearsTechnical Documentation, Custom Training Plan development, Projects Charters and Management, On Site/ Webinar Training, Teaching Note & Templates, One on One Support/Training for business applications, Measurement Projects Training, Creating Training videos in Captivate 6/7 - 4+ Year Windows NT 4 / Exchange 5.5, Outlook Webmail / Outlook Mobile Acesss / Smartphones / Pocket PCs / Blackberry – BES/BDS User Management / Wireless Networking - 4 YearsTraining/Documenting in SCCM 2012 - 1 Year
Corix Group Of Companies
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Information Security AnalystCorix Group Of Companies Feb 2011 - Present
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Sdr At E-Comm911Tek Systems 2010 - 2011 -
Desktop Support AnalystAmes Jun 2010 - Jul 2010
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Imac CoordinatorIbm Global Services Nov 2006 - Sep 2008 Used request-tracker ticketing system to record and track problem details with follow up to resolution Troubleshoot level 2 problems for ‘Multi Function Device’ account for BC government ministries and Scheduled Deskside Support to do the installs/moves/adds/changes on the customer workstations, approving and managing tickets through Change Management Monitored and met targets as identified in service level agreements including areas such as response time, performance measurements, hours of operation A key member of the IT operations and development work team that provided statistics, reports and other information to the group on a regular basis, using Hyperion Intelligence Decreased the volume of tickets in progress by over 20% and the volume of aged tickets by over 40% in just one quarter Point of contact for all resolve groups such as network and server group, Helpdesk and Deskside agents, Team Leaders and managers -
Network OperatorMobile Tech Team Jun 2006 - Nov 2006Configured HOTSPOTS using Chillispot & DD-WRTMaintained & troubleshoot problems regarding hardware, software & networking for over 100 CAP sitesProvided problem-solving services to network usersImplemented data, software and hardware security procedures according to CAP site's policiesAdvised & help CAP clients in maintaining & expanding their network by proving them with computer equipmentsPrepared presentations, guidelines for youth interns & give workshops on topics like hardware, networking
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It TrainerSelf Employed Sep 2003 - Sep 2005Taught students at MCA, BCA, MSc.IT, BSc. IT levels using a systematic plan of lectures and assignmentsDesigned curriculum and counselled on career decision makingProvided individualized tutorial/remedial instructions for students needing extra supportPrepared teaching materials and outlines for different courses such as Networking, SADAssisted over 50 students in designing, constructing and maintaining websitesKey Achievement: Students success rate of 70% on BCA, M.Sc. IT exams
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It Instructor / Software DeveloperPunjab Technical University Study Center Jan 2001 - Sep 2003Met with clients to discuss system requirements and specifications; assisted in database design and developed different modules for eight projectsEducated University level students using demonstrations, discussion groups, laboratory workshop sessions, seminars, case studies, field assignments and individual or group projectsDeveloped curriculum and prepared teaching materials and outlines for various courses such as Operations Research and Software EngineeringPrepared, administered, and marked tests and papers to evaluate students progressSupervised individual and group projects, laboratory work and hands-on trainingKey Achievement: Completed MCA education while working in two jobs
Navie Mishra Skills
Navie Mishra Education Details
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MicrosoftTcp/Ip, Client/Server, Enterprise -
Computer Applications -
Dept. Of It, Ministry Of Communications & Information Technology, Govt Of IndiaData Structures, Programming In C, Foxpro, Visual Basic
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Music (Instrumental), Economics And English -
Cisco High SchoolCyber/Computer Forensics And Counterterrorism
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Cyber/Computer Forensics And Counterterrorism
Frequently Asked Questions about Navie Mishra
What company does Navie Mishra work for?
Navie Mishra works for Corix Group Of Companies
What is Navie Mishra's role at the current company?
Navie Mishra's current role is Security Analyst.
What is Navie Mishra's email address?
Navie Mishra's email address is na****@****ail.com
What schools did Navie Mishra attend?
Navie Mishra attended Microsoft, Indira Gandhi National Open University, Dept. Of It, Ministry Of Communications & Information Technology, Govt Of India, Panjab University, Cisco High School, Cisco Networking Academy.
What are some of Navie Mishra's interests?
Navie Mishra has interest in Social Services, Children, Civil Rights And Social Action, Education, Poverty Alleviation, Human Rights, Arts And Culture.
What skills is Navie Mishra known for?
Navie Mishra has skills like Troubleshooting, Technical Support, Team Leadership, Networking, Active Directory, Business Analysis, Training, Project Management, Computer Hardware, Software Documentation, Access, Help Desk Support.
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