Navin Kumar V Email & Phone Number

Bengaluru, Karnataka, India

As a seasoned professional adept at orchestrating the intricate symphony of supply chain operations, customer operations, and order management, I bring a wealth of experience and proficiency to the table. Throughout my career, I have successfully navigated the dynamic landscapes of Supply Chain Operations, where I optimized end-to-end processes to enhance efficiency, reduce lead times, and ensure seamless product flow.In tandem with my Supply Chain Operations expertise, my role as a… Show more As a seasoned professional adept at orchestrating the intricate symphony of supply chain operations, customer operations, and order management, I bring a wealth of experience and proficiency to the table. Throughout my career, I have successfully navigated the dynamic landscapes of Supply Chain Operations, where I optimized end-to-end processes to enhance efficiency, reduce lead times, and ensure seamless product flow.In tandem with my Supply Chain Operations expertise, my role as a Customer Operations Specialist has honed my ability to provide unparalleled customer experiences. I excel in managing inquiries, resolving issues, and ensuring the timely and accurate delivery of products, fostering lasting relationships and bolstering brand loyalty.Complementing these roles, my proficiency as an Order Management Specialist has equipped me with the skills to oversee the entire order fulfilment process. From processing orders and managing inventory to coordinating with cross-functional teams, I have consistently delivered results that speak to my commitment to precision and operational excellence.This amalgamation of skills positions me as a versatile professional capable of navigating the multifaceted demands of modern business. As I seek new opportunities, I am eager to contribute my strategic insights, operational acumen, and customer-centric approach to drive success in your organization. Please email me at "navinkmr98@gmail.com" if you feel that I might be a good fit for any new opportunities at your organization. Show less

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Key Roles & Responsibilities:• Managed sales orders creation (Debits, Credits, Sundries & Returns) delivery creation (Reversal and transfer the posting) and allocations of stocks.• Handling Price Setups, SKU price updating and providing discounts.• Super user for multiple counties like Africa, Poland, North America.• Handling various market Queries from Kenya, Uganda, Nigeria, Ghana, South Africa, Poland, Re-Union, Cameroon, Alberta, British Columbia.• Working with stake… Show more Key Roles & Responsibilities:• Managed sales orders creation (Debits, Credits, Sundries & Returns) delivery creation (Reversal and transfer the posting) and allocations of stocks.• Handling Price Setups, SKU price updating and providing discounts.• Super user for multiple counties like Africa, Poland, North America.• Handling various market Queries from Kenya, Uganda, Nigeria, Ghana, South Africa, Poland, Re-Union, Cameroon, Alberta, British Columbia.• Working with stake holders on weekly basis through calls to know the sales flow across the globe.• Managing billing related issues and resolving them on timely manner.• Working on the CARM report internally audit for period of 2 years successfully.• Working on the IDOC reporting • Worked closely on customer spend analysis procedures• Preparing reports which are essential to form decisions on sales and its outcomes - orders blocked report, credit reports and sales report and open order report for all the African region to ensure the daily metrics are met• Maintained Team Productivity and Quality data.• Delegating day to day work among the team and ensure it completed on time.• Monitor the generic email accounts to ensure that requests are actioned and completed according to agreed TAT.• Transitions with Poland and south Africa for customer spend credit notes. Show less

Bangalore Urban, Karnataka, India

2) Siemens Technology and Services Private Limited (From June 24th 2015– April 04th 2017)Designation – Junior Specialist -Sale to CashKey Roles and Responsibilities:• My current work involves handling of end to end B2B AMC (Annual maintenance contract)• Backbone to sales team, mainly responsible for O2C (order to cash) and Support client globally.• Amending and updating pricing for material, updating those sales documents with new pricing. • Meet agreed volume… Show more 2) Siemens Technology and Services Private Limited (From June 24th 2015– April 04th 2017)Designation – Junior Specialist -Sale to CashKey Roles and Responsibilities:• My current work involves handling of end to end B2B AMC (Annual maintenance contract)• Backbone to sales team, mainly responsible for O2C (order to cash) and Support client globally.• Amending and updating pricing for material, updating those sales documents with new pricing. • Meet agreed volume, service and quality targets.• Monitor the group email accounts to ensure that requests are actioned and completed according to agreed TAT.• Working on SAP ERP & Internal Tool (GSP- Global Service Platform).• Maintaining the quality reports of the team.• Creating Service Notification for billing in GSP (GSP- Global Service Platform) & SAP Updating Service Report in SAP. Publish daily productivity report across the team.Customer Interaction:Interact with Install Base team, material creation, Install base, Entitlement team and Sales Rep.Achievements:• Maintained 100% Quality.• Received many Appreciations from the Sales.• Being a member in the team I happily helped others in the team.• Got recognized for highest Productivity through the year. Show less

Bangalore Urban, Karnataka, India

Designation – Billing AssociateKey Roles and Responsibilities:• Drafts ordering documents for Raptor• Assisting the customers with Booking related inquiry and ensuring the customer is satisfied with the resolution by providing alternative solutions.• Preparation of Amendments of quote and contracts as requested by the customer.Achievements:• Maintained 100% Quality.