Navin Mogan
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Navin Mogan Email & Phone Number

Customer Support Agent at Bitrefill
Location: Petaling Jaya, Selangor, Malaysia 9 work roles 2 schools
1 phone found area 017 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 phone

Direct phone (017) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Bitrefill
Role
Customer Support Agent
Location
Petaling Jaya, Selangor, Malaysia
Company size
21 employees

Who is Navin Mogan? Overview

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Quick answer

Navin Mogan is listed as Customer Support Agent at Bitrefill, a company with 21 employees, based in Petaling Jaya, Selangor, Malaysia. AeroLeads shows phone signal with area code 017 and a matched LinkedIn profile for Navin Mogan.

Navin Mogan previously worked as Remote Customer Support at Ftx and Customer Success Associate at Luno. Navin Mogan holds Diploma, Marketing from Olympia College.

Company email context

Email format at Bitrefill

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Bitrefill

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Profile bio

About Navin Mogan

My goal is to drive customer satisfaction and retention by delivering successful outcomes through exceptional support and guidance. Drawing from over 10 years of experience, I have built lasting relationships with customers using a mix of problem analysis, uncovering true needs and proactively addressing critical issues early.I have a strong background in the crypto space, well-versed in the latest developments in the field, and confident in my ability to help clients navigate the complex world of digital currencies.Strengths: Customer Success, Customer Service Excellence, Customer Experience Consultancy, Communications, Cryptocurrency

Listed skills include Customer Service, Marketing, Project Management, Public Speaking, and 9 others.

Current workplace

Navin Mogan's current company

Company context helps verify the profile and gives searchers a useful next step.

Bitrefill
Bitrefill
Customer Support Agent
soedermanland, sweden
Website
bitrefill.com
Employees
21
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Company profile
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9 roles

Navin Mogan work experience

A career timeline built from the work history available for this profile.

Customer Support Agent

Current
Bitrefill

Malaysia

1. Providing exceptional customer support to our global users.2. Managing product availability and activation to ensure customers receive the best.

Mar 2023 - Present

Remote Customer Support

Ftx

Malaysia

1. Delivered comprehensive customer support and technical assistance to global users of FTX.com and FTX App (previously Blockfolio).2. Performed due diligence on KYC processes for all user segments (basic to VIP level).3. Provided support and resolutions in fiat deposit issues for global users of FTX.com and FTX App.4. Engaged in problem-solving and.

Nov 2021 - Feb 2023

Customer Success Associate

Luno

Petaling, Selangor, Malaysia

1. Provided account-related and tech support to Luno users in Malaysia, Singapore, Indonesia, Australia, South Africa and the greater African region.2. Performed comprehensive Know Your Customer (KYC) due diligence for Luno users.3. Consistently engaged with Luno users (email and calls) to manage account security, transactions, technical support.

Apr 2021 - Oct 2021

Customer Success Consultant

Storehub

Selangor, Malaysia

1. Consulted F&B clients on taking full advantage of Storehub's POS management system and Beep food delivery tools to maximize efficiencies and increase revenues, especially during the pandemic.2. Guided customers through a complete Customer Success plan to innovate, scale and improve their business operations - conducted via face-to-face meetings.

Aug 2019 - Feb 2021

Social Media Manager

Under The Light Yoga Studio

Kuala Lumpur, Malaysia

1. Managed full-spectrum social media activities for the studio and the 2018 Organic Life KL Yoga Festival across Facebook, Instagram and Twitter.2. Created relatable content - health & yoga - to increase traffic and public awareness.3. Provided customer support via email and social media for the 2018 Organic Life KL Yoga Festival & Under the Light Yoga.

May 2018 - Apr 2019

Xos Office Services Representative

Fuji Xerox Asia Pacific Pte Ltd (Malaysia Operations)

Malaysia

1. Delivered comprehensive support on Fuji Xerox devices to VIP clients across Malaysia and New Zealand.2. Rendered swift solutions in mitigating various document management, network and software issues.

Oct 2015 - Apr 2018

Social Media Manager

Sols 24/7

Kuala Lumpur, Malaysia

1. Managed Facebook page and YouTube channel for the organization while formulating SOPs for the communications team.2. Coordinated flood relief effort with staff for Northeastern region in Kelantan, Terengganu and Perak.

Nov 2014 - Jan 2015

Communications Specialist

American Express

Kuala Lumpur, Malaysia

1. Served as first point of contact for Employee Communications across Kuala Lumpur Global Service Center in:- Providing support and advice for developing and managing local communications and channels, including emails, SharePoint sites, digital displays and events.- Sharing best practices and exporting local communication and engagement campaigns and.

Dec 2012 - Aug 2014

Customer Care Professional

American Express

Kuala Lumpur, Malaysia

1. Provided customer care and solutions to Singaporean card members via relationship-building and effective customer profiling.2. Supported my team to achieve consistent individual and team targets.

Apr 2011 - Dec 2012
Team & coworkers

Colleagues at Bitrefill

Other employees you can reach at bitrefill.com. View company contacts for 21 employees →

JB Joshua Brown Joshua Brown Colleague at BitrefillCharlotte, North Carolina, United States, United States View → VE Vilma E. Vilma E. Colleague at BitrefillKarlshamn, Blekinge County, Sweden, Sweden View → WS Wagner Salivan Wagner Salivan Colleague at BitrefillCuritiba, Paraná, Brazil, Brazil View → TJ Tracy Jiang Tracy Jiang Colleague at BitrefillUnited Kingdom, United Kingdom View → JO Jerry Okai Jerry Okai Colleague at BitrefillNigeria, Nigeria View → LF Luca Ferreira Luca Ferreira Colleague at BitrefillSanta Catarina, Brazil, Brazil View → RG Raul Gerardo R. Raul Gerardo R. Colleague at BitrefillMexico, Mexico View → PE Piero Enriquez Vera Piero Enriquez Vera Colleague at BitrefillLima, Peru, Peru View → CH Carlos Henrique Kruger Carlos Henrique Kruger Colleague at BitrefillAurora, Santa Catarina, Brazil, Brazil View → HB Herman Bynke Herman Bynke Colleague at BitrefillSan Salvador, El Salvador, El Salvador View →
2 education records

Navin Mogan education

Diploma, Marketing

Olympia College

Activities and Societies: Student liaisonJoined the campus recruitment team as a part-time sales executive. Involved in recruitment.

High School, Secondary Education

St. Michael'S Institution, Ipoh

Activities and Societies: Debate Team, Member of the Prefectorial Board, Patrol Leader for Kinta Scouts Troop.

FAQ

Frequently asked questions about Navin Mogan

Quick answers generated from the profile data available on this page.

What company does Navin Mogan work for?

Navin Mogan works for Bitrefill.

What is Navin Mogan's role at Bitrefill?

Navin Mogan is listed as Customer Support Agent at Bitrefill.

What is Navin Mogan's phone number?

AeroLeads has found 1 phone signal(s) with area code 017 for Navin Mogan at Bitrefill.

Where is Navin Mogan based?

Navin Mogan is based in Petaling Jaya, Selangor, Malaysia while working with Bitrefill.

What companies has Navin Mogan worked for?

Navin Mogan has worked for Bitrefill, Ftx, Luno, Storehub, and Under The Light Yoga Studio.

Who are Navin Mogan's colleagues at Bitrefill?

Navin Mogan's colleagues at Bitrefill include Joshua Brown, Vilma E., Wagner Salivan, Tracy Jiang, and Jerry Okai.

How can I contact Navin Mogan?

You can use AeroLeads to view verified contact signals for Navin Mogan at Bitrefill, including work email, phone, and LinkedIn data when available.

What schools did Navin Mogan attend?

Navin Mogan holds Diploma, Marketing from Olympia College.

What skills is Navin Mogan known for?

Navin Mogan is listed with skills including Customer Service, Marketing, Project Management, Public Speaking, Team Leadership, Sales, Event Management, and Marketing Communications.

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