Navin Patel Email & Phone Number

Edmonton, Alberta, Canada

Working with employee to assess their hardware and software needs. I would provide recommendations on what they work best with their needs and budgets that they would have available. I would also assist with mobile inquiries that are received from the employees in our business area. When there is a hardware or software issue, I would assist via telephone, video call or site visit to rectify the issue. I would provide a first time resolution to ensure the users are minimal downtime.In this role I would learn new skills to help the business area with any improvements that would streamline their business processes.

Edmonton, Canada Area

In this role I provided the as much first call resolution as possible. I actively listened to the employees and asked questions that were relevant to their inquiry to provide them with accurate and relevant information. I would also create guiding documents for the team to assist them with the inquiries they receive. The documents would also be used for training purposes.

Edmonton, Alberta, Canada

Filmed and scrubbed through the raw footage to help shape the complete video

Bachelor Of Applied Business Administration - Accounting, Accounting And Strategic Management

Management Studies Diploma, Business Administration And Management, General