Senior Customer Experience Expert
Current• Educating the customers for those who applies for the visa submission regarding the various international services offered by vasco. • Promote international travel insurance, Lebara international SIM cards, Veloce Service, flight tickets and Forex Cards.• Provide new market opportunities to the companies to display their advertisements inside the VFS Global. • Find out local vendors who are interested to promote their brand inside VFS Global.• Convince the applicants into potential clients and make them to take the services on the sport as well as before the travel.• Stock management of Lebara SIM cards also record keeping for the stock in hand and the quantity distributed day to day.• Accusation of lost stock through proper day to day record keeping.• Meet the travel agents and promote all the products.• Record keeping of each service sold.• Report making and timely submission.• Team management.• Collecting the payments from the customers direct or through internet banking.• Meeting the day to day business activities without any barriers.• Qualitative bargaining with the customers without losing the profit margin.• Channel communication neither through mails nor through direct to maintain the appropriate healthy relationship.• Monitoring whether the advertisements given by the vendors are displayed properly.• Setting up the daily marginal target and implement maximum effort to achieve it.
