Navin Rana Email and Phone Number
Experienced professional with a total of 3 years of work in brand awareness, customer loyalty, and customer service. Currently serving as a Loyalty & Care Services Associate at Marriott International, handling concerns and queries related to loyalty programs. Proven expertise in customer satisfaction, time management, problem-solving, and effective communication. Previously, as a Sales and Service Associate, successfully contributed to building customer loyalty at Marriott. In addition, gained valuable experience as a Customer Service Associate at Teleperformance, specializing in RBL Bank's customer service base. Proficient in email etiquette, Microsoft Office, and leadership.
-
Founder And Automation SpecialistFlowcraft AutomationsGurugram, Hr, In
-
Loyalty & Care Services AssociateMarriott International Mar 2023 - PresentIndiaEffortlessly provide exceptional customer service by promptly responding to inquiries, anticipating needs, and offering personalized assistance. Connect customers to our brands and loyalty programs while ensuring a warm welcome and farewell. Resolve complex issues with professionalism and apologize when necessary. Verify reservations, explain policies, and accurately input data. Support colleagues, communicate effectively, and stay updated on new standards. Uphold quality assurance standards and efficiently utilize systems.
-
Sales And Service AssociateMarriott International Jun 2022 - Mar 2023Gurugram, Haryana, IndiaRespond to customer inquiries via email, sharing knowledge and best practices with colleagues. Maintain customer service focus while implementing collection procedures. Provide seamless experiences for property-related inquiries and concerns. Support Property Support Services (PSS) and Brand National Toll-Free 'Case Management.' Manage Dedicated & Key Accounts Reservations and assist Loyalty Members. Resolve issues by communicating with Marriott properties, company contacts, and third parties.
-
Customer Service AssociateTeleperformance Jun 2021 - May 2022IndiaProficient in managing a high volume of 60+ inbound customer calls daily, adept at addressing service-related concerns and delivering satisfactory resolutions. Skilled in outbound calls for service upselling. Well-versed in adhering to response and resolution Service Level Agreements (SLAs) and ensuring high Customer Satisfaction (C-SAT).
Navin Rana Education Details
-
History -
Arts -
High School
Frequently Asked Questions about Navin Rana
What company does Navin Rana work for?
Navin Rana works for Flowcraft Automations
What is Navin Rana's role at the current company?
Navin Rana's current role is Founder and Automation Specialist.
What schools did Navin Rana attend?
Navin Rana attended Aisect University, Hindu School - India, Hindu School - India.
Not the Navin Rana you were looking for?
-
-
-
1yahoo.com -
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial