I am Navin Ravi, an experienced professional with a strong background in customer service, social media, and property management. Throughout my career, I have held various roles that emphasize safety, customer support, and digital content creation.My journey began with Ipsos Malaysia, where I worked as a Survey Officer, gathering valuable customer insights for renowned companies. I then joined Singtel as a Customer Care Officer, providing prompt and efficient solutions to customer queries and promoting new products.At Blackherb & Co, I served as a Freelance Social Media Specialist & Web Designer, creating engaging content and managing successful social media campaigns. My role involved planning and executing marketing strategies that enhanced brand visibility and customer engagement.In HSR Property Management, I took on dual roles as an Admin Executive and Customer Service representative, as well as a Building Manager Assistant. I supported property management goals, handled administrative tasks, and ensured compliance with regulations.My experience at Concentrix, working under Meta, involved addressing customer queries on Facebook products, escalating complex cases, and maintaining accurate customer information. Most recently, as a Cabin Crew member for Singapore Airlines, I ensured passenger safety, assisted those with special needs, and provided exceptional customer service.My diverse experience has equipped me with a comprehensive skill set, making me a versatile and effective professional in various industries.