Leadership Experience in Setting manufacturing & service operations, Business Transformation, Strategic Cost Management, Service Operations, Quality management, Procurement and SCMManufacturing Operations: Conceptualize, plan and execute E2E manufacturing operations from setting up of the factory, Biz. Development, freeze process, manpower planning, runs initiatives towards customer relationships, operational efficiency, manpower development etc.Sourcing, Procurement and Materials Management – Vendor development and parts development from local & global sources to achieve best cost of the product. Strive for cost innovation activities through process re-engineering, or material cost reduction through negotiation and alternate source / material. Quality Management: Streamlined processes to facilitate robust Quality management systems, SQA, Process & Six Sigma Projects Management. Implementing strategic initiatives viz. Kaizen, Lean Sigma, Automation of Business Processes, Six Sigma, 100PPM.Core Operations : Setting up the processes, people and systems in place in Service domain (Insurance & Telecom) to manage customer life cycle (acquisition, complaints management, billing, retention, collection & recovery). Setting up of the retail outlets, managing budgets.P&L Management: Independently responsible for P&L as SBU Head in TETPL, FGI, TTSLPeople Management: Demonstrated capability of leading cross cultural and geographically spread teams with focus on employee developmentProjects execution from base within time limits & cost framesPortal Development & Implementation: Developed & implemented the Customer service module, Renewal Collection portal, Projects Management, Knowledge Management & Audits portals Specialties: Quality management, Six Sigma Certified Black Belt, Field Operations, Customer life cycle management, Manufacturing operations, Sourcing, procurement & materials management, portal developments & primary knowledge of software