Navin Kumar Email and Phone Number
Navin Kumar work email
- Valid
Navin Kumar personal email
- Valid
A competent professional with 32+ years of experience in Customer Service Operations, Team Management, Revenue generation, Product Support, Complaint Resolution, Installation & Commissioning and Business Development.A keen planner & implementer with demonstrated abilities in devising customer retention, maintaining business relationship with individual & corporate clients to achieve repeat / referral business along with quality product and service norms Expertise in managing Nanotechnology Product Operations, LED, Solar & Data Storage Process Equipment, Life Science & Chemical Analysis along with managing various Analytical Instruments.Experienced in managing Metrology products like Atomic Force Microscope, 3D Optical and Stylus Profilers, Nano Manipulators, Nanolithography, Nano Indenters, Tribology Instruments, Ellipsometer, RIE Plasma tools etc.--> Generated service revenue of over 1.25 million USD in CY with 20% growth YOY.--> Honored to say that we were able to keep all customers satisfied even during peak Covid time.--> Expanded our wings to support all SEA and middle East countries and able to build United service as a brand in Indian Market
Labindia
View- Website:
- labindia.com
- Employees:
- 412
-
National Head And General Manager-United ServiceLabindiaGurugram, Hr, In
-
National Head & General Manager-United ServiceLabindia Oct 2016 - PresentGurgaon, IndiaHeading Service Operations (National level for all the products in United Service)• To lead and assist service team in achieving highest level of customer satisfaction • To develop processes and procedures for service operations• To develop and maintain database of the clients and MIS for efficient working of the service Team e.g. spares inventory, AMC business, PM visits, transfer of tools/ spares etc• Making strategies to increase the service revenue• To collect, collate and analyse the information received via service reports, feedback from Service engineers• Utilisation of CRM systems for efficient and effective functioning of service team• Post-sales support to customers on high end instruments.
-
Senior Service And Tech Specialist-Apac RegionVeeco Instruments Inc. Jan 2012 - Sep 2016Singapore, SingaporeVeeco’s process equipment solutions enable the manufacture of LEDs, power electronics, hard drives, MEMS and wireless chips. We are the market leader in MOCVD, MBE, Ion Beam and other advanced thin film process technologies. My responsibilities include Installation, Service, and Technical support for whole APAC region. heading the service operations in India.I am also involved for product support in multi projects of LED industries in China, Taiwan, Korea, Singapore and Europe etc. I am also involved in the MOCVD factory support for operation, troubleshooting and smooth operation of tool in R&D department. -
Senior Customer Care Tech Specialist(Apac)Veeco Instruments, Inc. Nov 2007 - Dec 2011Singapore, SingaporeI am working with Veeco Asia Pte. Ltd. (Singapore). I am handling the customer care centre for APAC for service and Technical support for Nano Bio & OIM products(Atomic Force Microscope, Optical profilers and surface Profilers). In addition to that I am helping our channel partner in India for technical and service support.I am also involved in Rep management program for our Channel Partners in APAC and coordinating with them to make sure reps reflects the mirror image of Veeco.I am also part of our worldwide customer care centre at USA for technical support for metrology products(AFM,Profilers).
-
Senior Manager Service & Technical SupportForevision Instruments (India) Pvt. Ltd., Dec 2002 - Oct 2007New Delhi Area, IndiaI worked for Scanning Probe Microscope, Optical Profilers, Surface Profilers from Veeco Instruments Inc. (USA).I was responsible for Installation, service support,Product Support,training and Technical support to FSE and customers.I was also responsible for pre and post sales Technical support activities. -
Service ManagerSpectronic Instruments (I) Pvt. Ltd. Sep 1991 - Dec 2002New Delhi Area, IndiaI was involved in Installation, Commissioning, Service,Training and also the Technical Support of the Analytical instruments. I handeled Thermal Analyzers & Rheometers(from TA Instruments USA), HPLC and GPC system(from M/S Polymer LaboratoriesU.K) , MFI systems(from HAAKE, Germany), research AFM (from M/S Thermomicroscope, USA) etc.
Navin Kumar Skills
Navin Kumar Education Details
-
Electronics
Frequently Asked Questions about Navin Kumar
What company does Navin Kumar work for?
Navin Kumar works for Labindia
What is Navin Kumar's role at the current company?
Navin Kumar's current role is National Head and General Manager-United Service.
What is Navin Kumar's email address?
Navin Kumar's email address is nk****@****eco.com
What schools did Navin Kumar attend?
Navin Kumar attended Aligarh Muslim University.
What skills is Navin Kumar known for?
Navin Kumar has skills like Afm, Metrology, Semiconductors, Nanotechnology, Mocvd, Electronics, Field Service, Troubleshooting, Optics, Mems, Analytical Equipment, Life Science Industry.
Who are Navin Kumar's colleagues?
Navin Kumar's colleagues are Udaji Balakrishna, Pp Tillu, Priyanka Samant, Sameer Shibe, Sachin Ambetkar, Manish Kumar, Kanika Singhal.
Not the Navin Kumar you were looking for?
-
-
Navin Kumar
Senior Manager @ Exl | Data Scientist | Data Engineer | Ai Ml Ops | Azure | Aws | Ex- CapgeminiNoida -
Navin Kumar
Founder & Ceo @ Oakbridge Global | Expertise In Financial ServicesMumbai Metropolitan Region1gmail.com -
-
Navin Kumar
Vice President Of Engineering @ Leadsquared | Strategic Leadership | Ex Goldman Sachs | Ex AmazonBengaluru2rediffmail.com, gs.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial