Pranav Pradeep Email & Phone Number

Ontario, Canada

• Design, develop, and deliver rigorously tested software components, aligning with system-level requirements and performance benchmarks.• Conduct and participate in software design reviews at both epic and story levels, ensuring efficient development and delivery of high-quality software.• Estimate costs and development timelines for features, contributing to effective sprint planning and resource allocation.• Design and implement testing plans, meticulously document outcomes to ensure the delivery of high-quality software.

Canada

• Ideate and enhance sales strategies by formulating innovative approaches and optimizing existing ones.• Developed and spearheaded the implementation of a new sales strategy that led to a 500% surge in the sales of TELUS Smart Home Security Systems for our store, helping us rank among the top 5 corporate stores in Canada for such sales for that period. • Worked with remote technical team to troubleshoot customer device, billing and account issues.• Exhibit empathy towards customers and expertly de‐escalate tense situations on a daily basis, resulting in increased customer satisfaction and loyalty.• Perform daily administrative duties of opening and closing of store as key holder.

Waterloo, Ontario, Canada

p28inks.com• Set up and management of Shopify online store.• Designed all apparel.• Search engine optimization.https://www.instagram.com/p28inks/

Researched and reported on Blockchain, Distributed Systems, IOT, and Cloud Technology.

St. John’S, Newfoundland And Labrador, Canada

Detailed transcription of interviews using ELAN with focus on phonetic shifting.