With a robust foundation in technical and security systems, my work at Kyndryl focuses on elevating client security through strategic risk management solutions. Delivering on critical access management, incident response, and compliance, my role demands a keen understanding of the complex security landscape and the ability to translate this into actionable policies.At IBM, collaboration was key in leading multi-functional teams to develop top-tier security programs. Our team's dedication to maintaining a 99% CSAT score showcases our commitment to service excellence. With a mission to empower and protect client operations, I leverage my security delivery in Identity and Access Management expertise to forge resilient infrastructures that safeguard vital digital assets.Over 4 years of hands on experience in System Administration/Tier 1 & Tier 2 Troubleshooting/Linux/Mentoring/SLA Management/CSAT/User Administraion.
Listed skills include Dhcp, Dns, Windows Server, Network Security, and 25 others.