Navya Narayanan
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Navya Narayanan Email & Phone Number

Technical Support Engineer at Vidyatech
Location: Thrissur, Kerala, India 5 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Technical Support Engineer
Location
Thrissur, Kerala, India
Company size

Who is Navya Narayanan? Overview

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Quick answer

Navya Narayanan is listed as Technical Support Engineer at Vidyatech, a with 69 employees, based in Thrissur, Kerala, India. AeroLeads shows a matched LinkedIn profile for Navya Narayanan.

Navya Narayanan previously worked as Junior Technical Support Engineer at Vidyatech and Software Developer at Star Innovations. Navya Narayanan holds Bachelor Of Engineering - Be, Computer Science Engineering from Annamalai University.

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Email format at Vidyatech

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Vidyatech

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Profile bio

About Navya Narayanan

As a Technical Support Engineer, my primary objective is to provide timely and accurate technical support to customers, resolving their issues efficiently to minimize downtime and ensure high levels of customer satisfaction. I aim to develop strong troubleshooting skills to diagnose and resolve product-related issues, ensuring a deep understanding of the product’s functionality and features. Also, create and maintain comprehensive user guides, FAQs, and support documentation to assist users in understanding and effectively utilizing the product.

Current workplace

Navya Narayanan's current company

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Vidyatech
Vidyatech
Technical Support Engineer
newcastle, washington, united states
Website
Employees
69
AeroLeads page
5 roles

Navya Narayanan work experience

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Junior Technical Support Engineer

Current

Kozhikode, Kerala, India

Knowledge in ServiceNow Tickets and Query Resolution. Experience in Absorb LMS : Implementing updates and troubleshooting technical issues for various clients. Proficient in administering Absorb LMS, including course creation, user enrollment, and customization of learner experiences.Skilled in configuring and maintaining system settings, roles, permissions, and access controls.Experienced in generating and analyzing reports to monitor learner progress and training effectiveness.Learning Management System Administrator : Managed the implementation and configuration of Absorb LMS, ensuring alignment with organizational training objectives.Developed and delivered training sessions for end-users and administrators on how to effectively utilize Absorb LMS features.Customized learner portals and dashboards to enhance user experience and engagement.Query Resolution : Expertise in handling service tickets related to the Absorb LMS. Provides support and training to the users of the Absorb LMS. Proficient in Managing and maintaining with industrial trends of the LMS.Proficient in creating and executing test cases based on functional and non-functional requirements.Designed and executed manual test cases for a suite of web applications, ensuring comprehensive test coverage.Collaborated closely with developers to clarify requirements and identify potential issues early in the development cycle.

Nov 2022 - Present

Software Developer

Thrissur, Kerala, India

Worked on web application developed for teachers and students from Spain.Fixed issues from 1st version of the application.Used technologies are : Python, Django, PostgreSQL and Docker.Proficient in developing web applications using Django framework, including Django ORM and Django templates.Strong knowledge of Python programming language, with expertise in writing efficient and maintainable code.Experience with front-end technologies such as HTML5, CSS3, JavaScript and BootStrap.Conducted code reviews and mentored junior developers to maintain high coding standards and improve team productivity.

Jun 2022 - Oct 2022

Software Engineer Intern

Kozhikode, Kerala, India

Familiarity with developing ERP modules and workflows using Python and the Django framework.Familiarity with customizing ERP systems to meet specific business requirements and integration needs.Strong knowledge of relational databases (e.g., MySQL) and ORM (Object-Relational Mapping) techniques for efficient data management.Experience in implementing ERP functionalities such as inventory management, financial modules, and reporting dashboards.Familiarity with ERP implementation methodologies, including requirements gathering, system design, testing, and deployment.

Jan 2022 - May 2022

Full Stack Developer Intern

Kozhikode, Kerala, India

Designed and developed RESTful APIs using Django REST Framework for a scalable e-commerce platform, handling product catalog, shopping cart, and checkout functionalities.Collaborated with front-end developers to integrate DRF APIs with components, ensuring seamless user experiences across web and mobile platforms.

Oct 2021 - Dec 2021

Junior Artificial Intelligence Developer

Ernakulam, Kerala, India

Expertise in Python programming for data analysis, manipulation, and visualization using libraries such as NumPy, Pandas, and Matplotlib/Seaborn.Strong understanding of machine learning algorithms and techniques, including supervised and unsupervised learning, regression, classification, and clustering.Experience in developing and deploying machine learning models using frameworks like Scikit-learn.

Jan 2021 - Sep 2021
Team & coworkers

Colleagues at Vidyatech

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1 education record

Navya Narayanan education

FAQ

Frequently asked questions about Navya Narayanan

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What company does Navya Narayanan work for?

Navya Narayanan works for Vidyatech.

What is Navya Narayanan's role at Vidyatech?

Navya Narayanan is listed as Technical Support Engineer at Vidyatech.

Where is Navya Narayanan based?

Navya Narayanan is based in Thrissur, Kerala, India while working with Vidyatech.

What companies has Navya Narayanan worked for?

Navya Narayanan has worked for Vidyatech, Star Innovations, Veuz Concepts, Capcee Technologies, and Strokx Technologies.

Who are Navya Narayanan's colleagues at Vidyatech?

Navya Narayanan's colleagues at Vidyatech include Amitava Sen, Reena Raghavan, Abhay Sharma, Vishal Srivastava, and Eby Prasad.

How can I contact Navya Narayanan?

You can use AeroLeads to view verified contact signals for Navya Narayanan at Vidyatech, including work email, phone, and LinkedIn data when available.

What schools did Navya Narayanan attend?

Navya Narayanan holds Bachelor Of Engineering - Be, Computer Science Engineering from Annamalai University.

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