Experienced Risk Analyst in identifying and handling suspicious accounts , fraud jobs /scam jobs. Enforcing policies to ensure platform is trustworthy, Experienced with handling financial policy breach and ensure online transaction is safe and secure. 6+ years of experience in risk management services and good at communicating with customers. Extensive knowledge on KYC, AML..Also, Good knowledge on salesforce administration, user profiles, roles, permissions, generating security tokens and validation rules. Basic knowledge on Workflows, Approval process, Data import and export using tools, salesforce CRM, reports and dashboards.
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Trust And SafetyLinkedin Apr 2021 - Apr 2023· Review jobs and ensure it is compliant with LinkedIn policies and is nonfraudulent by following SOP.· Analyze member profiles to eliminate risk and ensure there are no fraudulent activities by performing CDD/EDD.· Good at analyzing and reporting job fraud patterns. · Responsible for keeping the LinkedIn platform safe and professional. · Responsible for reviewing content to ensure that it’s not offensive, harmful, or inappropriate before… Show more · Review jobs and ensure it is compliant with LinkedIn policies and is nonfraudulent by following SOP.· Analyze member profiles to eliminate risk and ensure there are no fraudulent activities by performing CDD/EDD.· Good at analyzing and reporting job fraud patterns. · Responsible for keeping the LinkedIn platform safe and professional. · Responsible for reviewing content to ensure that it’s not offensive, harmful, or inappropriate before uploading into the platform. Labeling the jobs if it is non-compliant.· Supported new team members by mentoring them in their learning curve. Show less -
Transaction Risk InvestigatorAmazon May 2017 - Jun 2020Bangalore· Investigate the alerts generated by TM systems and ensure the unusual activities are reviewed and closed or escalated appropriately per policies.· Analyzing the customer account for processing orders. · Experienced in handling customer-sensitive information. Check for card compromise (credit/debit card)· Ensured CDD is properly performed, and EDD is applied in case of high risk to mitigate risk. · Identifying fraud patterns, Account… Show more · Investigate the alerts generated by TM systems and ensure the unusual activities are reviewed and closed or escalated appropriately per policies.· Analyzing the customer account for processing orders. · Experienced in handling customer-sensitive information. Check for card compromise (credit/debit card)· Ensured CDD is properly performed, and EDD is applied in case of high risk to mitigate risk. · Identifying fraud patterns, Account takeovers, ID theft, out of pattern activities. · Assessing risk based on fraud indicators, and patterns to determine the risk associated with retaining a customer on the platform.· Conduct weekly meetings and discuss new fraud patterns. Publishing reports.· Handling tasks in various marketplaces (DE,FR etc) Show less -
Product SpecialistPracto Nov 2015 - Jan 2017Bengaluru Area, India• To resolve complex technical queries and issues of product functionality.• Coordinate with the development team in case of bugs in the product.• Remote connectivity to understand the problem in a better way and provide solutions.• Provide training on product usage for the customers.• KYC and document verification while onboarding to the platform. Reviewed medical qualifications and registration numbers.• Conduct regular meetings with the team, and proactive outreach to… Show more • To resolve complex technical queries and issues of product functionality.• Coordinate with the development team in case of bugs in the product.• Remote connectivity to understand the problem in a better way and provide solutions.• Provide training on product usage for the customers.• KYC and document verification while onboarding to the platform. Reviewed medical qualifications and registration numbers.• Conduct regular meetings with the team, and proactive outreach to determine priority-based deals.• Makes recommendations for improvements in the practo products. Also, sharing ideas in improving process efficiency.• Negotiate proposals with the sales team. Show less
Navya Raj Education Details
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Information Technology
Frequently Asked Questions about Navya Raj
What is Navya Raj's role at the current company?
Navya Raj's current role is Trust and safety analyst at LinkedIn.
What schools did Navya Raj attend?
Navya Raj attended Acharya Institutes.
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