Nawar Aswad Email & Phone Number

Toronto, ON, CA

Boston, Massachusetts, United States

• Spearheaded performance enhancement initiatives by optimizing database queries, refactoring inefficientcode, leading to a 5x reduction in application loading times for the largest enterprise customer
• Led initiative to integrate application with Datadog, allowing for comprehensive logging and monitoring ofinfrastructure, improving system observability and issue resolution
• Contributed to initiative to store application secrets and infrastructure variables to Vault rather than in GitHubrepositories improving application robustness and security
• Addressed cross-account data leaks by refactoring user access logic; reduced access query length andcomplexity by up to 70% improving application robustness and security
• Authored technical designs for, and broke down large tasks into actionable Jira items

Boston, Massachusetts, United States

• Developed and integrated a front-end Segment client, significantly reducing the load on back-end services;enabled the synchronization of millions of backlogged logs, decreasing the sync time from 30 minutes to just 1.
• Implemented Zendesk widget with custom triggers allowing support team to more easily track and addresssupport tickets
• Led initiative to mitigate security vulnerabilities resulting from external penetration testing; created actionabletasks from given vulnerabilities and implemented solutions making application more secure against threats
• Contributed to improving developer experience by automating local development services using pm2, bash scripts
• Provided developer support for front-end integrations including Fullstory and Chameleon debugging issues,implementing features as required internally

Toronto, Ontario, Canada

- Designed and implemented 3-way integration between our application, Zendesk and Salesforce giving better tools, for other teams to both support and manage paid accounts- Ran large scale complex migrations for model schemas to support our new application integrations- Created and triaged Jira tickets resulting from external penetration test to improve.

Toronto, Ontario, Canada

- Designed and implemented full-stack features on both the client/server sides.- Responsible for debugging enterprise level bugs affecting our biggest customers - Wrote and executed custom scripts to export customized reports for our biggest enterprise customers