Nawed Khalid Email and Phone Number
I am a web developer and digital marketer with 2 years of experience. I recently completed a web development digital marketing course from Digiperform, which has given me the latest skills and knowledge in the digital marketing industry. I also worked as a web developer intern at Digiperform, where i learned practical skills building websites for clients.My focus is on designing and developing websites that look great and work well. I am skilled in a range of programming languages and platforms, including HTML, CSS, JavaScript, PHP, and WordPress. I have worked on websites for different industries, such as Blogging, Finance, E-Commerce, and education.I enjoy working with other web developers and designers to make websites that match the client's brand and business objectives. I am committed to keeping up with the latest industry trends and best practices, and i attend professional web development courses to improve my skills.My goal is to create websites that are both visually appealing and easy to use. I take pride in exceeding client expectations and delivering projects on time. If you are working for a web developer with skills and experience, please feel free to get in touch with me.
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Technical Support EngineerDigital Computer Feb 2024 - PresentLucknowProvide technical assistance and support to end-users regarding hardware, software, and network-related issues. Diagnose and troubleshoot problems, escalating complex issues to appropriate teams when necessary.Install, configure, and maintain computer systems and software, ensuring compatibility and security.Respond to support tickets and inquiries promptly, following up to ensure resolution and user satisfaction.Perform routine maintenance tasks such as updates, patches, and system backups.Assist with user account management, including access permissions and password resets.Document procedures, solutions, and troubleshooting steps for future reference. -
Technical Support EngineerNseit Limited Jul 2021 - Jan 2024Lucknow, Uttar Pradesh, IndiaProvided frontline technical support to end-users, addressing hardware and software issues promptly.Diagnosed and resolved technical problems related to desktops, laptops, printers, and other peripherals.Assisted in the installation, configuration, and maintenance of software applications and operating systems.Collaborated with cross-functional teams to implement IT projects and system upgrades.Responded to IT helpdesk tickets, ensuring timely resolution and customer satisfaction.Conducted user training sessions to enhance IT literacy and promote best practices.Contributed to the development and maintenance of IT documentation and knowledge base.Assisted in the management of IT inventory and asset tracking. -
Desktop Support EngineerBala Ji Infotech Aug 2019 - Jul 2020Kanpur, Uttar Pradesh, IndiaProvided end-user support for hardware, software, and network-related issues.Installed, configured, and maintained desktop systems, laptops, and peripherals.Diagnosed and resolved technical problems, ensuring minimal downtime and maximum productivity.Collaborated with the IT team to implement system upgrades and enhancements.Conducted regular system maintenance and ensured the security of desktop environments.Assisted in the deployment of new software applications and updates.Trained end-users on the proper use of hardware and software tools.Maintained accurate records of support requests, resolutions, and system configurations
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It Support EngineerTata Consultancy Services Apr 2018 - May 2019KanpurProvided comprehensive IT support to end-users, addressing hardware and software issues promptly.Diagnosed and resolved technical problems related to desktops, laptops, printers, and other peripherals.Collaborated with cross-functional teams to implement system upgrades and enhancements.Conducted regular system maintenance and ensured the security and integrity of IT systems.Assisted in the deployment of new software applications and updates.Responded to and resolved support tickets within established SLA timelines.Trained end-users on the proper use of IT equipment and software applications.Contributed to the development and improvement of IT support processes
Nawed Khalid Education Details
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Chatrapati Sahuji Maharaj University, Kanpur, U.PB -
Jetking KanpurB -
Ncvt Govt Of IndiaA -
Master Digital Marketing
Frequently Asked Questions about Nawed Khalid
What company does Nawed Khalid work for?
Nawed Khalid works for Digital Computer
What is Nawed Khalid's role at the current company?
Nawed Khalid's current role is Website Development | Digital Marketing | SEO | SMO | SMM | Graphics Design.
What schools did Nawed Khalid attend?
Nawed Khalid attended Chatrapati Sahuji Maharaj University, Kanpur, U.p, Jetking Kanpur, Ncvt Govt Of India, Digiperform.
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