I am an ambitious professional transitioning from customer support to Data Analytics, Business Analytics, and Finance Analytics. My role as a Customer Support Executive at Reliance SMSL Ltd enhanced my problem-solving, critical thinking, and client management skills, which I now apply to data and financial analysis.I completed certifications in Data Analytics and the Python Career Track, which empowered me with advanced skills in data mining, data analysis, and data visualization. Proficient in Microsoft Power BI, Excel, Google Sheets, SQL, Python, and MySQL, I transform raw data using extract, transform, load (ETL) processes and design dynamic dashboards that deliver actionable insights. My expertise in DAX and descriptive statistics enhances my ability to perform sophisticated data analysis and create impactful visualizations.My technical skill set includes data modeling, database management, and statistical analysis. I leverage these capabilities to develop comprehensive financial reports, conduct financial analysis, and execute variance analysis. My experience also extends to financial forecasting, financial reporting, and financial planning, where I prepare detailed financial statements and support corporate finance and accounting functions, including account reconciliation and general ledger management.Throughout my career, I have executed various capstone projects that demonstrate my ability to apply data analytics techniques to real-world scenarios. These projects showcase my proficiency in data visualization, business analysis, and requirements gathering, and highlight my capability to present insights effectively to stakeholders.I am passionate about leveraging my analytical skills to drive business growth and optimize financial performance. My goal is to integrate technical expertise with financial analysis to support strategic decisions and contribute to organizational success.Outside of work, I pursue my interest in finance through continuous learning and practical application. Traveling is another passion of mine, which has expanded my perspective and deepened my understanding of global markets and economic trends.
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Data AnalystInternship Fusion Sep 2024 - Oct 2024During my internship at Internship Fusion, I strengthened my data analytics skills by working on a variety of projects, including:House Price Prediction: Developed a predictive model to estimate house prices based on key factors like location, size, and market conditions.Superstore Sales Prediction: Analyzed historical sales data and applied machine learning models to forecast future sales, optimizing inventory management and sales strategies.Titanic Survival Prediction: Built a classification model to predict passenger survival using demographic and journey details through machine learning techniques.Skills Gained:Data Cleaning and PreprocessingExploratory Data Analysis (EDA)Machine Learning (Regression, Classification)Predictive ModelingData Visualization (Matplotlib, Seaborn)Python (Pandas, NumPy, Scikit-learn)SQL for Data QueryingExcel for Data Analysis#DataAnalysis #MachineLearning #Python #SQL #PredictiveModeling #DataVisualization #DataScience #Internship #Analytics #EDA #Excel #TechSkills -
Data AnalystCognorise Infotech Sep 2024 - Oct 2024 -
ExecutiveReliance Smsl Limited Mar 2022 - Jul 2023Indore, Madhya Pradesh, India• Manage customer inquiries via calls and emails with a focus on first-contact resolution.• Troubleshoot and resolve issues related to network connectivity, billing, and service activation.• Educate customers on Jio’s product offerings, services, and features.• Collaborate with internal teams to escalate and resolve complex issues.• Consistently achieve performance targets, including customer satisfaction and call handling time.• Maintain accurate records of customer interactions in CRM systems
Nayan Kasera Education Details
Frequently Asked Questions about Nayan Kasera
What is Nayan Kasera's role at the current company?
Nayan Kasera's current role is Data Analyst | Business Analyst | Financial Analyst | Executive | Excel | SQL | Power BI | Python.
What schools did Nayan Kasera attend?
Nayan Kasera attended Skillovilla, Mahatma Gandhi Kashi Vidyapith (Mgkvp), Varanasi, Mahatma Gandhi Kashi Vidyapith (Mgkvp), Varanasi.
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