As a Quality Engineering Analyst at Accenture, I work on SAP for Utilities projects, implementing and testing various business processes for electricity and gas companies. I have gained expertise in account determination, dunning process, security deposit, meter to cash, device management, move in, move out, billing and invoicing, collection and disbursement, and payment integration. I use ALM and QTEST for incident management and resolution, and I also provide end user training and document preparation. I have a strong background in computer programming and applications, with a Master of Computer Applications degree from Amity University Patna and a Bachelor of Computer Application degree from University of Petroleum and Energy Studies. I have also acquired multiple certifications in SEO, health care IT, and ethical hacking. I am proficient in C, C++, Java, PHP, Blender, Android, web development, functional testing, and automation. I am passionate about learning new technologies and solving complex problems. My goal is to leverage my skills and experience to deliver high-quality solutions and value to my clients and team.