Process Coordinator/Project Coordinator/Project Manager
Coordinated for 30+ projects based on multiple technologies; ensured client satisfaction with the quality and work Prepared business cases and detailed business requirements for measurement of project benefits Identified and mitigated risks for effective deliverables Monitored daily / weekly KPIs to maintain on-track status; maintained a record of personnel progress and productivity Ensured that workplace practices norms to meet goals by specific deadlines; supervised ongoing daily production phases Developing project baselines, monitoring & controlling projects with respect to cost, resource deployment, time overruns and quality compliance to ensure satisfactory execution of projects Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize the customer satisfaction level Conducting Agile ceremonies (Sprint Planning, Scrum Meeting, Backlog Refinement, Sprint Retrospective); providing Sprint Demos; organizing and maintaining Project / Product Backlog Cultivating a better relationship with internal customers & other stakeholders in order to get better work done in terms of service delivery.
