Nayan Thapa Email & Phone Number

London, England, United Kingdom

• Exposure to engineering skills and tools:
• Snowflake
• dbt (data build tool)
• Data Ingestion, Transformation & Orchestration
• Data Migration
• Azure---Scrum master responsibilities during projects:

A deep and intensive 12-week training programme taught by Infinity Works and selected by Generation UK & Ireland, which equips individuals key skills needed to become a Data Engineer. Key topics taught: Python, SQL, AWS (S3, RedShift, EC2, SQS), ETL, Data normalisation, Agile, Data Cleansing and Warehousing.

• Assisted and resolved internal issues across platforms in Windows 10 and Mac OS with 1st & 2nd line support and managing issues in softwareand hardware applications.
• Created knowledge articles based on reoccurring issues to ensure future related issues are dealt with effectively.
• Logging calls, requests and incidents by using the LANDESK/Ivanti system to make sure that tickets are managed and dealt with effectively.
• Communicated effectively with students and staff members, to ensure that high‑quality customer service was provided through the phone, chatand other mediums for communication.

• Taught staff and students on how to use services such as Canvas VLE, Box storage medium, Skype for business, Office 365 etc.
• Helped staff members to transition to Windows 10 and assisted with booking students and staffs to training courses.

• Researched on how different universities used and promoted their careers services.
• Entering data of graduation form accurately onto Excel spreadsheet stored in Box (Cloud Storage).
• Located and corrected any data entry errors.
• Researched how different universities used and promoted their careers services.
• Worked in a team and provided feedbacks and conducted presentations on how to better improve the university careers service (KU Talent).

• Assisted Kingston University students and staff members with IT issues including Wi‑Fi problems, helping to set up equipment’s and deal withsoftware issues.
• Reported all the logs of the problems which the students had and re‑assigned issues to other IT members for a further check‑up on the issue.

• Interacted with customers and team members to do the job at a high standard.
• Helped in the returns desk and the self‑service where I had to communicate and help the customers with different products.
• Worked as a telephone operator where I answered calls from customers about a delivery, stock check or relaying information to another B&Qstore.

Data Engineering

Full Stack Javascript Pathway

Free online resource in learning about web development. Learnt HTML, CSS, JavaScript and React.

Msc Computational Cognitive Neuroscience, Merit

Neural Networks Cortical Modelling Modelling Cognitive Functions Cognitive Neuroscience Foundations of Neuroscience Multivariate.

Bachelor Of Science - Bsc, Psychology With Criminology, First-Class Honours

Psychology Modules: Brain, Behaviour and Cognition, Psychology Research Methods 1 & 2, Neuropsychology and Neuro-rehabilitation, The.

A-Level, Maths