Nayan Jain Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Flipkart Minutes(Hyperlocal)- F&V Category- Pricing Algorithm, including competition benchmarking - Margin shaping through various interventions- Liquidation Management - Strategy and Planning for New Initiatives

Bengaluru, Karnataka, India

Leading the Analytics of Flipkart HealthPlus Vertical1. Designed PnL Reports to improve Bottom line Number, and easy visibility to leaders for DoD tracking | CM% improvement, AOV shaping. 2. Designing Geo Level Selection Playbook through competition benchmarking and market research, byidentifying high performing product assortment3. Leading Marketplace Reporting | Setting up reports layout, gathering requirement from stakeholders |setting up automated alarm systems to highlight red flags

Bengaluru, Karnataka, India

1. Managing the Pricing charter of FlipkartHealthPlus(100Cr+ MRR GMV Business) | Creating PricingMOPs for all channels | Identifying and recommendinghigher ROI Interventions | Reduced Platform Coupondiscount by 250+ bps maintaining GMV at a steady level, saving 3Cr+ monthly.2. Assisting in Category Management of the Platform |Identified high performing product assortment andachieved a consistent increase in visibility and availability |Decreased Out of Stock SKUs led GMV loss from MRR 6Cr+to ~3 Cr MRR.3. Leading and solving the pricing gaps on the platform |Discovered and solved a coupon leakage of 2 Cr+.4. Initiating various trends in the Conversion Funnel of the Platform.

Bengaluru, Karnataka, India

1. Handled end to end program management and strategy making for the Inside Sales team2. Improved agent utilization by over 100% 3. Improved agent productivity by 3x4. Converted the team to a high quality Inside Sales team with proper training, performance review, program plan, target settings, higher benchmarking.

Bengaluru, Karnataka, India

• Research & Analysis of high-priority projects with the Senior Director surrounding strategy to define the investment requirements to achieve organizational goals, business expansion and growth.• Leverage data to provide insights, establishing baseline metrics, and collaborating with other stakeholder teams to drive impact towards our business objectives such as CAC, CM Margins, Daily Activity Tracker.• Maintaining and Optimizing an end to end CRM from lead gen to Procurement and conducting research for a better purchase funnel conversion rate.• Support project initiatives, including identifying and analyzing preliminary business needs and existing business processes.• Forecasting growth considering upcoming interventions to determine trends at city level helping the business to minimize the Cost of customer acquisition.

Bengaluru, Karnataka, India

• Preparing weekly Customer Health Dashboard Reports• Using key CRM metrics like Recency, Frequency, ATV, LTV to create a single view of customers(SVOC) to deliver better Customer Experience.• Data Science: Pulling list of potential target customers with models like RFM model, Uplift Model with Target and Control groups towards a campaign for best marketing campaign success.• Preparing the report that Customer response behavior towards the campaign for various segments.

Jaipur, Rajasthan, India

Jaipur, Rajasthan, India

Agra, Uttar Pradesh, India

• Worked as a QA and QC engineer with tasks like testing of materials, and calibration of instruments. • Conducted important tests like MR Value, PAV, RTFOT, super pavement design, job mix of bitumen.• Supervised Various Tests on Thermoplastic Road marking material like Glass Beads Type 2.

Bachelor Of Technology - Btech, Civil Engineering

Activities and Societies: Technical Society, Cultural Society, Dramatics Society, Alumni CommitteeAchieved 10/10 on final yr project.

12Th(Intermediate), Physics, Chemistry, Maths, 87%

10Th (High School), Maths, Science, Social Science, English, Hindi, 9.6 Cgpa

Activities and Societies: Head of Discipline Committee