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Nayana M Email & Phone Number
Customer Success Manager
at
Classmango
1 work email found
@classmango.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager
Location
Bengaluru, Karnataka, India
Company size
Who is Nayana M? Overview
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Quick answer
Nayana M is listed as Customer Success Manager at Classmango, a company with 1 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at classmango.com and a matched LinkedIn profile for Nayana M.
Nayana M previously worked as Customer Success Manager at Sinch and Product Operational Specialist at Twilio Inc.. Nayana M holds Master Of Commerce, Business/Commerce, General from Bishop Cotton Womens Christian Law College.
Company email context
Email format at Classmango
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{first}@classmango.com
89% confidence
AeroLeads found 1 current-domain work email signal for Nayana M. Compare company email patterns before reaching out.
Profile bio
About Nayana M
As a Customer Success Manager at Sinch, a global leader in cloud communications, I provide technical support, operational excellence, and customer satisfaction to our clients. I have an eagerness and ability to understand client needs and modify customer handling processes accordingly. With a Master of Commerce degree from Bishop Cotton Womens Christian Law College and a certification in IT project management from Indian School of Business, I have a solid foundation in business and technology. I leverage my skills and experience in business applications like Zendesk, CSG, Looker, Jira, and Postman to address ad-hoc technical queries, streamline operations, and suggest best practices. I also work closely with engineering and sales teams to understand and close issues, cases, and requirements. I am passionate about meeting clients on a regular basis, training them on the best usage of Sinch products, and providing regular updates to the stakeholders. My key measurement is churn and account growth, which I aim to optimize with my customer service expertise and problem-solving skills.
Current workplace
Nayana M's current company
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Classmango
4 roles
Nayana M work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Current- Eagerness and ability to understand client needs and modify customer handling process in order to improve CSAT.
- Provide regular updates to the stakeholders. A key measurement will be churn, and account growth.
- Single point of technical contact who will address ad-hoc technical queries, streamline overall operations, and suggest best practices and coordination of issue management and problem resolution.
- Work closely with engineering and sales team to understand and close issues/cases/requirements.
- Meeting clients on a monthly basis, as and when required.
- Train customers on the best usage of Sinch products.
Nov 2023 - Present
Product Operational Specialist
Assess the nature of service issues and resolve basic-to-intermediate level problems.Log customer interactions and tag/categorize issues accordingly.Provide support for common customer inquiries received by email to ensure customers have an excellent experience with Twilio and manage inventory.Learn new processes across a variety of subject areas and.
Nov 2020 - Feb 2023
Lecturer
Jul 2018 - Jul 2020
3 education records
Nayana M education
Master Of Commerce, Business/Commerce, General
Bachelor Of Commerce - Bcom, Business/Commerce, General
Ssmrv College - India
It Project Management, Information Technology Project Management
FAQ
Frequently asked questions about Nayana M
Quick answers generated from the profile data available on this page.
What company does Nayana M work for?
Nayana M works for Classmango.
What is Nayana M's role at Classmango?
Nayana M is listed as Customer Success Manager at Classmango.
What is Nayana M's email address?
AeroLeads has found 1 work email signal at @classmango.com for Nayana M at Classmango.
Where is Nayana M based?
Nayana M is based in Bengaluru, Karnataka, India while working with Classmango.
What companies has Nayana M worked for?
Nayana M has worked for Classmango, Sinch, Twilio Inc., and Jain (Deemed-To-Be University).
How can I contact Nayana M?
You can use AeroLeads to view verified contact signals for Nayana M at Classmango, including work email, phone, and LinkedIn data when available.
What schools did Nayana M attend?
Nayana M holds Master Of Commerce, Business/Commerce, General from Bishop Cotton Womens Christian Law College.
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