Nay Mendes Email and Phone Number
With a Tourism Management Background, I've cultivated a blend of knowledge in tourism, hospitality, and technology. My experiences in the American travel startup market have equipped me with the skills to set performance goals, enhance operational efficiency, drive sales, and optimize processes through strategic thinking.What truly sets me apart is my international experience. I've had the privilege of exploring over 30 countries, immersing myself in diverse cultures, and mastering communication in four languages. This has not only broadened my horizons but also honed my adaptability and communication skills.My competencies include business development, sales, leadership, travel management, event operations, and product management. I'm driven by values of equity, diversity support, and empowering minorities.
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Chief Executive OfficerCeará Kite TripState Of Ceará, Brazil -
Customer Service Manager & Sports Travel ConciergeGroupbook May 2024 - PresentLakeland, Fl 33813 United StatesAs a Customer Service Manager, my role involves ensuring top-tier customer service and instilling this idea across the organization. The aim is to maintain departmental efficiency and profitability, while also enhancing customer satisfaction, loyalty, retention, and meeting their expectations. -
Hotel CoordinatorGroupbook Apr 2024 - May 2024Lakeland, Florida, United StatesI am managing teams travel doing room blocks operational services for stay to play tournaments, I am responsible for communicating with teams to source blocks and ensure they are on boarded on to Groupbook, answer any and all questions and effectively communicate options quickly and effectively to customers who have requested in our area. -
Business Development ManagerZimcode Sep 2023 - Feb 2024Califórnia, Estados UnidosI provided consultancy services related to the global business market, group events, and sports tourism, aiding in the development of Zimcode's business ventures. I sold and promote Zimcode's products and services (TeanRunner.com, ZIMS.app, TRVLish.com, EasyTeamTrip.com, FanRunner.com, ShelterHub.io, and SchoolGuest.com) to sports organizations, event managers, sports complexes, universities, concert promoters, government agencies, and businesses. Additionally, I helped establish Zimcode products as the preferred choice within the sports, education, entertainment, and business communities in the United States. I developed sales opportunities and potential partnerships worldwide -
Director Of OperationsLucid Travel Aug 2020 - Aug 2023Carolina Do Norte, Estados UnidosAs the Director of Operations at Lucid Travel, my role involved spearheading the development of performance targets and long-term operational strategies. I was tasked with setting strategic goals to enhance operational efficiency and drive heightened productivity. This included assessing current operational processes and performance to offer insightful recommendations for improvement as needed.Day-to-day responsibilities encompassed the vigilant monitoring of operational systems, cultivation and maintenance of relationships across departments and with clients, as well as the meticulous analysis of key metrics to ensure the timely and efficient completion of tasks. Maintaining adherence to organizational policies and standards was a crucial aspect of my duties -
Buttet StewardPrincess Cruises Sep 2016 - Mar 2020OnboardAs a Buffet Steward, my goal was to provide guests with a high-quality dining experience. My responsibilities included welcoming guests, selling beverages, cleaning and setting up tables before and after meals, ensuring their needs were met, and ensuring they enjoyed memorable meals aboard the Princess Cruises. -
Travel AgentClubventos Jan 2018 - Dec 2018JericoacoaraAs a Travel Agent, my role was to assist clients in planning and booking their travel arrangements. I provided personalized service and expert advice to ensure a seamless and enjoyable travel experience. Some of my responsibilities included understanding clients' travel preferences and requirements to recommend suitable destinations, accommodations, transportation, and activities. Handling all necessary documentation, including passports, visas, and travel insurance. Making reservations for hotels, transfers, tours, and other travel-related services.
Nay Mendes Education Details
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Tourism Management
Frequently Asked Questions about Nay Mendes
What company does Nay Mendes work for?
Nay Mendes works for Ceará Kite Trip
What is Nay Mendes's role at the current company?
Nay Mendes's current role is Chief Executive Officer.
What schools did Nay Mendes attend?
Nay Mendes attended Estácio University.
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Nay Mendes
São Paulo, Sp
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