Nay Mendes Email & Phone Number

State Of Ceará, Brazil

Lakeland, FL 33813 United States

As a Customer Service Manager, my role involves ensuring top-tier customer service and instilling this idea across the organization. The aim is to maintain departmental efficiency and profitability, while also enhancing customer satisfaction, loyalty, retention, and meeting their expectations.

Lakeland, Florida, United States

I am managing teams travel doing room blocks operational services for stay to play tournaments, I am responsible for communicating with teams to source blocks and ensure they are on boarded on to Groupbook, answer any and all questions and effectively communicate options quickly and effectively to customers who have requested in our area.

Califórnia, Estados Unidos

I provided consultancy services related to the global business market, group events, and sports tourism, aiding in the development of Zimcode's business ventures. I sold and promote Zimcode's products and services (TeanRunner.com, ZIMS.app, TRVLish.com, EasyTeamTrip.com, FanRunner.com, ShelterHub.io, and SchoolGuest.com) to sports organizations, event.

Carolina Do Norte, Estados Unidos

As the Director of Operations at Lucid Travel, my role involved spearheading the development of performance targets and long-term operational strategies. I was tasked with setting strategic goals to enhance operational efficiency and drive heightened productivity. This included assessing current operational processes and performance to offer insightful.

Onboard

As a Buffet Steward, my goal was to provide guests with a high-quality dining experience. My responsibilities included welcoming guests, selling beverages, cleaning and setting up tables before and after meals, ensuring their needs were met, and ensuring they enjoyed memorable meals aboard the Princess Cruises.

Jericoacoara

As a Travel Agent, my role was to assist clients in planning and booking their travel arrangements. I provided personalized service and expert advice to ensure a seamless and enjoyable travel experience. Some of my responsibilities included understanding clients' travel preferences and requirements to recommend suitable destinations, accommodations.