I am currently working as a distribution assistant since March 2022 for the company HMD Marketing Hoteleiro Eireli (Hoteleads), where I am mainly responsible for setting up hotels and online rates through the Omnibees channel; monitor and adjust room availability for daily and long-stay hotels on online (Omnibees and Airbnb channel) and offline (B2B, CMNET and SABER channel) sales portals; adjust and upload promotions and rates, among other functions.Previously, at Hplus Hotelaria, I worked as a front desk team leader, where I coordinated a team of 10 receptionists, set up work schedules, trained new employees and provided support and guidance. In addition, another of my attributions in this position was to coordinate events, where I was responsible for organizing and setting up the event areas, negotiating and contracting suppliers according to the needs of each client/event, budget control, suppliers, materials and payments for all contracted services. Before that, at the same company, I worked as a front desk for five years, where I was mainly responsible for guests' check-in and check-out, answering emails, covering demand in the office when necessary, shift auditing, doing translation into English for foreign guests, answering reservations, issuing invoices and guiding customers about their doubts and tourist attractions. Six months before it I also worked as a trainee in the administrative assistant area for two years.My main strengths include:▪ I continuously seek excellence;▪ I have a comprehensive understanding of archiving, administrative work and customer service.
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Hotel Distribution AssistantHoteleads Mar 2022 - PresentBrasília, Distrito Federal, BrasilI am mainly responsible to:- Hotel configuration and online rates through Omnibees channel,- Monitor and adjust the availability of rooms for daily and long stay hotels in online sales portals (Omnibees channel and Airbnb), and offline (B2B, CMNET and SABRE),- Adjust and upload to promotions and rates,- Keep the portals updated regarding rate parity and availability,- Market studies with the help of the RMS tool,- Issuing reports such as Benchmarking, Market Share, Occupancy and Revenue Report;- Register and upload online (Omnibees channel) and offline (B2B channel) agreements rates for partners customers;- Register and upload online promotional codes.Daily hotel portfolio includes: Athos Bulcão Hplus Executive, Cullinan Hplus Premium, Fusion Hplus Express +, João Pessoa Hplus Beach, Leblon Desgin Hotel, Hplus Premium Palmas, Hplus Vision Executive and Saint Moritz HPlus Express.Long Stay hotel portfolio includes: Biarritz Hplus Long Stay, Life Resort Hplus Long Stay, Multiparque Hplus Long Stay, Premier Residence Hplus Long Stay, Venice Park Hplus Long Stay, Verona Hplus Long Stay, Park South View Hplus Long Stay. -
Front Desk Team LeaderHplus Hotelaria Sep 2021 - Mar 2022Brasília, Federal District, BrazilI was mainly responsible to:- Deal directly to the customer,- Check in and check out;- Occupancy management;- Overbooking management;- Early check in and late check out management;- Statistics conference;- Respond e-mails, make schedules, cover the demand on office when needed,- Make the translation in English for the guests,- Talk on the phone to make the reservations,- Administrative work,- Document file,- Administrative and financial support,- Issuing invoices,- Advising clients on tourist points and doubts,- Responding to grades and comments on rating portals,- Updating the Review Pro Guest Experience,- Groups and events,- Coordinate the organization and assembly of the event areas,- Negotiation and contracting of suppliers according to the needs of each customer/event,- Budget control, suppliers, material and payments for all contracted services. -
Front DeskHplus Hotelaria Jun 2016 - Sep 2021Brasília E Região, BrasilI was mainly responsible to:- Deal directly to the customer,- Check in and check out;- Occupancy management;- Overbooking management;- Early check in and late check out management;- Statistics conference;- Shift change;- Respond e-mails, make schedules, cover the demand on office when needed,- Make the translation in English for the guests,- Talk on the phone to make the reservations,- Administrative work,- Document file. -
TraineeGoverno Brasileiro - Ministério Das Relações Exteriores Dec 2013 - Dec 2015BrasilI was mainly responsible to:- Respond e-mails,- Talk on the phone,- Administrative work,- Document file,- Direct assistant to chancellery officer. -
TraineeAlfândega Da Receita Federal Do Brasil Do Aeroporto Mar 2013 - Oct 2013Brasília E Região, BrasilI was mainly responsible to:- Document file,- Supervised monitoring of customer service.
Nayara Andréia Education Details
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International Relations And Affairs -
Advanced English
Frequently Asked Questions about Nayara Andréia
What company does Nayara Andréia work for?
Nayara Andréia works for Hoteleads
What is Nayara Andréia's role at the current company?
Nayara Andréia's current role is Hotel Distribution Assistant.
What schools did Nayara Andréia attend?
Nayara Andréia attended Udf Centro Universitário, Wizard By Pearson.
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