Nayara Wolff Buffon Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

As soon as I arrived in Ireland, I dedicated myself to sharpening my English skills, and I soon started working as a barista at Butlers. Given my adaptability, exceptional people skills, and customer service, I got promoted to Assistant Manager, working in one of the busiest stores in the group. • Manages employees' schedules, acting as the first point of contact for any employee problems, sick leaves, or other last-minute requests.• Deliver staff training, ensuring their understanding of the company guidelines and policies.• Support the start and end of day tasks, such as closing the till and cash lodgments management, and ensure we have enough change, securing an efficient operation day.• Responsible for placing orders, dealing with the head office and organising the store in the best way possible to ensure we would achieve our chocolate sales targets.• Motivated and supported a team of 10+ people with active listening skills and tried to best accommodate their requests and the company's needs, ensuring a great work environment.

Brazil

Applying Cognitive Behavioral Techniques, I supported adults and senior patients during private sessions. On average, I dealt with fifteen patients per day, documenting their progress and my findings. • Actively listened to clients to understand their concerns, perspectives, and underlying issues. • Provided psychotherapy and counselling to individuals, couples, families, and groups using a variety of therapeutic approaches (e.g., cognitive-behavioural therapy, psychodynamic therapy, mindfulness-based interventions).• Collaborated with other professionals, such as psychiatrists, social workers, and healthcare providers, to ensure holistic care for clients.• Monitored and evaluated clients' progress throughout therapy, adjusting treatment plans as needed.• Provided psychoeducation to clients and their families to enhance understanding of mental health issues and coping strategies.• Maintained accurate and confidential client records following professional and legal standards.

Brazil

While working at Leah, I supported an average of 9 clients daily, supporting their extended family when necessary. • Provided face-to-face counselling and psychotherapy to those who have various mental health disorders, such as depression, anxiety, PTSD, OCD and more.• Employed strategies focusing on healthy support to build resilience and enhance coping skills (self-compassion, empowerment, goal setting, etc.).• Understood every client is unique, and treatment approaches may need to be adapted based on individual needs and circumstances.• Participated in case conferences, team meetings, and clinical supervision sessions to enhance clinical practice and interdisciplinary collaboration.

Vila Velha, Espírito Santo

• I had to think critically and analytically to assess and evaluate clients' situations, symptoms, and progress. • Worked with clients to identify problems and develop strategies to address them, understanding and respecting the cultural backgrounds, beliefs, and values of clients.• Adhered to strict ethical guidelines and codes of conduct in the practice as I dealt with different mental health issues at the same time.• Carried out research regarding patients/residents attending the service, especially in service evaluation.• Ensured that treatment and patient care delivery were at the highest professional standards using evidence-based care planning.• Supported a centre that supported critical homeless clients, providing them with care, food, and social activitiesAchievement: Given the lousy quality of the technical records of the centre's clients, I took as a project to redo the technical records, and with that, we gained a better understanding of each client and their trust, as they saw our genuine interest in supporting them.

Postgraduate Degree, Cognitive Behavioral Therapy

Bachelor'S Degree, Psychology