- Handle customer complaints, SCARs, & special requests- Instruct and communicate with foundry personnel about customer specifications and needs.- Handle customer quality audits.- Create and modify SOPs - Create and modify process control sheets - Coordinate calibrations for measuring tools and testing equipment.- Proficiency in Solidworks and ESI Quikcast to design gating and conduct simulations.- Collect and interpret detailed scrap data and input into the quality data base- Conduct first article inspections based on industry standards and methods

- Conduct electrical allocations for real estate portfolios worth upwards of $1-$3 million dollars.- Collect and organize business data into Excel spreadsheets to maintain database of potential opportunities for future business.- Lead company wide conversion of physically archived documentation to digital archives. - Perform cross functional tasks to ensure that objectives were met on time. - Help ensure optimal performance through problem solving.- Utilize Microsoft Office to organize and manage historical data.

- Provide exceptional customer service whilst ensuring restaurant standards and sales goals were being met.- Effectively capitalize time management and organization skills to maintain and deliver outstanding service.- Collectively work with other team members in a group environment to preserve service and customer service reputation.

- Operated precision tools such as micrometer gauges, calipers, and various other measurement tools to identify defective products.- Programmed and performed quality assurance testing for retaining rings using Keyence Vision System and Contracer tools.- Documented and performed visual, dimensional, and physical tests of incoming and in-process components and finished products.- Instructed production facilty staff in quality control procedures to ensure company standards were met.