- Answer phones and assist with scheduling, intake for new clients, and transferring calls to the appropriate departments.- Check in clients upon arrival.- Collect copayments/deductibles/coinsurance. - Assist families with schedule changes and create zoom links for teletherapy.- Ensure all front office forms are stocked and professional.- Follow up on Dr. Concurrences and check faxes.- Check client eligibility and enter all authorizations. - Create treatment and confidential files for new clients.

-Received mentorship by a Speech-Language Pathology Assistant to learn clinic operations (i.e. targeting different goals, writing SOAP Notes, maximizing client progress, etc.) -Observed and documented how the therapists performed sessions depending on the client’s goals and individual needs. -Gained a more unique perspective of the field through collaboration with other interns.-Participated in weekly check-ins to reflect on key takeaways, short term goals and assigned reading from the book "How to Win Friends and Influence People" by Dale Carnegie.

-Supported children with autism spectrum disorder using Applied Behavioral Analysis (ABA Therapy). -Implemented effective strategies aligned with neurodiversity.-Collaborated with a clinical team to establish goals based on the client's Individualized Education Plan (IEP) and help them reach mastery. -Identified the client's individual needs and collaborated with parents to strengthen the support system.

-Communicated with diverse customer populations and addressed their needs. -Collaborated with coworkers and management to creatively navigate conflict.

-Assisted the speech therapists in creating language development activities for their clients.-Managed administrative duties for the office. -Observed early intervention sessions and documented effective notes. -Networked with the speech therapists to gain a deeper understanding of the profession.

-Acquired excellent organization skills.-Promoted company brand and increased sales revenue. -Prioritized customer experience through daily interactions. -Exceeded goals and expectations set by management.

-Altar Served for Sunday Mass.-Prepared sandwiches in the parish kitchen for the less fortunate on Skid Row of Los Angeles, CA.