Nayeli Monreal Email & Phone Number

• Delivered in-person and on the phone bilingual customer service and assistance for seamless company operations.
• Managed social media platforms of over 1,000 followers and increased outreach to costumers in the US and Mexico by 35%.
• Maintained organized customer and budget lists in Excel, ensuring comprehensive database of personal information.

• Managed an applicant tracking system in Excel, processing over 100 applications for the organization’s membership.
• Tracked active status, attendance, and point systems for 70+ members, ensuring accurate records and member engagement.
• Prepared and distributed agendas, meeting minutes, and proposals while assisting in Constitutional revisions and the documentation of Council motions.

• Active participant in promoting literacy initiatives in the Austin community at underprivileged elementary schools.
• Fostered educational outcomes and disparities in the community by reading and mentoring elementary students.

• Revised and overviewed legislation concerning student issues and concerns in the University of Texas at Austin.
• Voted on bills and resolutions, actively advocating, and representing student opinions in the university campus.

• Provided exceptional customer service, contributing to a welcoming atmosphere for students, family, and faculty in campus.
• Collaborated with colleagues to ensure a smooth operation during shifts, easing communication and customer service.

• Provided academic support and guidance to first-generation freshmen college students from diverse backgrounds.
• Assisted students in selecting appropriate courses and creating academic plans that tailored to their career aspirations.
• Navigated students through college resources and internship opportunities for a successful career path in college.

• Led committee meetings fostering an inclusive environment for members to grow creatively, academically, and socially.
• Managed Communication Council’s campus outreach in university wide-events and projects with over 1000 in attendance.
• Participated in weekly meetings to ensure communication transparency among Communication Council’s officers.

Assisted with workshops and webinars for English preparation in the Jane Schaffer Program. Additionally, took charge of the organization of spreadsheets and databases of copyright violations of the company.

Bachelor'S Degree, Political Communication, Junior

Activities and Societies: Administrative Director for Communication Council and Minority Women Pursuing Law member.

Education record