~ Founder of Cantaloupe (Clothing Brand)~ +4 years experience in Telecommunications Field~ +2 years experience in HR Recruitment ~ +2 years experience in Business development ~ +1 year experience in content moderation
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Ecom SpecialistThinkode Nov 2023 - Aug 2024United Kingdom-Write and edit product content that will be published on e-Commerce websites/portals.-Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.-Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.-Be a subject matter expert to assigned product categories.-Ability to multitask and meet deadlines while maintaining attention to detail. -
Business Development SpecialistUpgrade Nov 2023 - Jan 2024United Arab Emirates-Promoting and marketing business and its products through extensive and persistent communication via cold calling & emails to prospective clients.-Scheduling Initial Prospecting Meetings for the Sales Team.-Providing in-depth information to the Sales team to enable the most qualified and productive demos .-Researching and evaluating additional leads/prospects through web research .-Working together with the management towards growing a specific sales territory .-Working together with the management to support the acquisition of new accounts in the region Help as needed to build awareness on special projects/events. -
Content ModeratorCandy Group Oct 2022 - Nov 2023China-Understanding client policies and guidelines, and making decisions based on them. -Reviewing user reports regarding website content.-Identifying improvement opportunities in workflow and suggesting solutions.-Liaising effectively with other internal and client teams. -
International AdvisorVodafone Uk Limited Feb 2022 - Jun 2023Alexandria, Egypt-Answering questions about a company's products or services.-Processing orders and transactions.-Resolving issues and troubleshooting technical problems.-Delivering information about a company's offerings.-Providing proactive customer outreach.-Handling customer complaints.-Collecting and analyzing customer feedback. -
Business Development ManagerShuaikang Marketing Co., Ltd. Feb 2022 - Sep 2022Beijing, China-Inviting Influencers from all Platforms to join the agency for -Increasing their Profiles engagement and for money profits.-Assisting Influencers to manage relationships with other influencers and advertisement companies .-Following up on the Hosts Performance daily and Motivating them to reach their Targets. -
Customer Care AgentTalabat Dec 2021 - Jan 2022Alexandria, Egypt-Web chat support for Talabat Middle East-handled delivery and food inquiries. -Handling Dispatch issues and delivery men complaints. -Handling Clients inquiries about their deliveries . -
Customer Service RepresentativeSutherland Sep 2021 - Dec 2021Alexandria, Egypt-Builds customer’s interest in the services and products offered by the company and offer cross selling.-Selling the company’s solutions, products, & services whenever possible which will guarantee the business continuity and contribute in achieving profit share and raise up the ARPU.-Notifies the appropriate concerned person when issues or problems arise in order to take proper actions on the spot. -
Technical Support SpecialistUx Centers Aug 2020 - Aug 2021Alexandria, Egypt-Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service.-Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.-Help Customer's solving their billing and financial queries . -Solve Customer's technical issues. -
Human Resources RecruiterPartners Recruitment Services Mar 2020 - Jul 2020Cairo, Egypt-Targeting willing candidates for hiring by filling open positions with talented and qualified candidates for various positions and languages .-Coordinating the interview process, and facilitating offers and employment negotiations, all while ensuring candidates have a pleasant experience.-Stay active with current with job boards, social networks, and platforms to find talent, and plan, create, and release job descriptions and announcements -
Sales RepresentativeAsia For Real Estate Jul 2019 - Feb 2020Alexandria Governorate, Egypt-Selling products and services using solid arguments to prospective customers.-Maintaining positive business relationships to ensure future sales.-Understanding Customer needs and thoughts about his future apartment and try to reach to a suitable ground with the available offers .
Nayera E.Elnakib Education Details
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Business/Commerce, General
Frequently Asked Questions about Nayera E.Elnakib
What is Nayera E.Elnakib's role at the current company?
Nayera E.Elnakib's current role is Ecom Specialist.
What schools did Nayera E.Elnakib attend?
Nayera E.Elnakib attended Alexandria University.
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