Naym Uddin Email & Phone Number

Ashford, Gb

London Area, United Kingdom

Worked with clients and led implementation of Salesforce across multiple Clouds.Experience across industry including name brands in the Finance Sector: Starling Bank and Monzo. Skills:- Customer relationship management- Requirements gathering - Producing user stories and process maps- Advising on optimal solutions - Configuring Salesforce and Automations- Managing offshore resources - Running client demos - Skilled in Figma to showcase frontend visuals for Experience Cloud

Awarded on multiple occasions for delivery of numerous salesforce projects and improving business processes.

Certified Admin & Platform App Builder Duties include:- First line support for an Org of 300+ users - Managing deployments - Developing and supporting integrations via JitterBit Cloud Studio- Working with stakeholders to gather requirements, develop solutions and manage change- Training end users

This role is split into 3 key areas: Project managing, systems administrator and general troubleshooting.Some of the platforms I work with: Salesforce, Azure AD, O365, Power Automate, PowerBI, JitterBit Cloud Studio, Various digital events platforms, Google Analytics and Google Tag Manager

- Worked on real business challenges and proof of concept trials with a range of different software- Learned about new technical tools and getting them operational in a real commercial environment- Created detailed documentation for software uses and overall recommendations

Remote

- Grasped the fundamentals of entrepreneurialism in the technology start-up industry- Adopted the Agile mindset to work more efficiently in a team- Exposed to tools used in CRM, project management and automating marketing posts. Tools included Slack, Trello, Zoho CRM and more

Bachelor'S Degree (Hons), Mechanical Engineering

Specialising in: CAD, Manufacturing, UX and Engineering Management

Gsce And A Levels

Mathematics, Economics, Physics and Chemistry