Nazbul Hasan Khan Email & Phone Number

Having almost a decade of experience in requirement analysis and management • Well versed in requirement elicitation, creation of use cases and user stories, business process documentation (“as-is” and “to-be” processes), process visualization and creation of business solution.• Strong analytical skills for building solution to the business problems.• Experience in Agile project environment. • Work closely with the senior stake holders in the business as well as in different departments to understand and document the business objectives, scope and program expectations and to get sign-off• Able to translate business needs into requirements then into actions, including process modeling, creation of other visual models, business rule capture, user stories, use cases, functional requirements, and capturing user acceptance criteria• Map high level processes and elicit service requirements from the angle of: process simplification, improvement, automation, optimization and business performance • Bundling of service backlog items into implementable initiatives at the Scrum and Sprint backlog level, supporting the product owners and Scrum teams in the understanding of initiatives/scrum feature contents• Developing detailed service requirements, requirements scope, use cases, and user stories as needed, and work with Project Manager/Project Lead at the Scrum level to ensure implementation of those• Ensure that Customer Experience and Customer Care requirements are included in the Service Backlog and cascaded down to the releases• Facilitating meetings involving cross-functional teams across the life cycle from strategy and planning to implementation• Generating and maintaining requirements Traceability Matrixes and the relationships to use cases• Produce communications and documentation that is clear and organized• Analytical and Communication skills • Planning and Co-ordination skills

Listed skills include Html, Sql, C#, Management, and 10 others.