I had a remarkable sales experience when I was working as an Office Manager for Formosa Travel In Brussels(Branch company of Chia Air Service Group). I bring to the table a record of delivering breakthrough improvements, significant sales growth and goal-surpassing performance-to-plan.Within a short period of time, I had achieved:• A 100% increase in monthly gross sales profit since the first month I was hired, despite the challenge of an upward trend popularity of on-line booking service which Formosa didn’t have.• An obvious increase in customer retention and satisfaction by providing professional customer service and prompt after-sales service.• About 7% reduction in buying rate by both powerful negotiation and building up a good relationship with the airlines.• An increasing acknowledge among the potential customers and better reputation among the existing customers.I’m sure that my success (if I may call it as success) was pretty much due to my personality:• A hardworking and passionate Chinese girl, no 9-5 mentality.• Having an eye for details• An independent worker but also a team player on the other hand. • Willingness to learn and being able to learn fast.• Self-motivated, well manage the stress, believing in that there are always ways to solve problems.Specialties: customer service, sales, internal coordinator