ABOUT ME: Business Analysts with expertise assisting customers in a variety of industries, as well as the ability to build and lead major change and growth. Capable of handling data-sensitive files, to analyse, report and manage client cases within regulated and data protected environments. Exceptional communicator, with the ability to build trust and recognise the intentions of others, working independently or within a team, presenting reports for the company review. Technical Skills including Microsoft Office suite, Draw.io and Balsamiq Cloud.• A Business Analyst with expertise working with medium- to large-sized businesses.• I facilitated in the gathering of data on a company's activities in order to improve its systems and procedures.• Some of my key tasks include researching business processes, generating reports with ideas for corporate management, and analysing the potential impact of their proposals while remaining compliant.• Through digital transformation, I was able to assist clients in establishing a new CRM by refining corporate procedures and testing and delivering answers to business difficulties.• User stories, UAT Testing, and Process Mapping are all important abilities.• A broad experience in AS-IS, TO-BE, Gap Analysis, stakeholder management, Business Operating Model, workshop facilitation, business process re-engineering, User Stories, and User Acceptance Testing.• Capable of bridging operational demands and technological feasibility into commercial and functional requirements.• Ability to see challenges in a way that is easy to communicate and comprehend within the organisation. Achievements• In a year, the email list grew by 28% percent, from 27,321 to 35,000 people.• By developing and deploying customised CRM solutions, we were able to improve quarterly sales by 18%.• After successfully adopting a new CRM, delivered proposal increased by 52%, overall team achievement in sales quote increased by 32%, and lead conversion rate increased by 23%.HOW TO GET IN TOUCH WITH ME?INBOX ME here on LinkedIn.
Educate Staffing
View- Website:
- educatestaffing.co.uk
- Employees:
- 101
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Teaching AssistantEducate StaffingUnited Kingdom
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Operations AnalystMcdonald'S Nov 2018 - PresentLondon, England, United KingdomResponsible for providing excellent customer service, which is essential to the McDonald's manner of doing business. As an Operations Analyst I was required to give prompt and accurate service to clients while also being sensitive to their particular requirements, within the organisation.A Business Analyst will be required to give prompt and accurate service to clients while also being sensitive to their particular requirements within the business.• Engaging with stakeholders at all levels in the organisation. • Ability to manage my work load, time, multiple projects at the same time and prioritise my workload. • Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact bearing in mind the client’s needs and expectations being at the forefront.• Take part in testing to ensure the product being produced is in line with quality standards.• Participate/lead in team meetings to ensure team is on track with deadlines/workload.• Lead training to ensure correct level of competency.• Engaging with internal and external customers to understand their needs and to provide feedback on the minimum marketable product. • Gathered requirements from stakeholders for products that aligned with project objectives.Achievements• Creating a training guide which was shared out to every department to guide relevant teams which improved sales by 10%.Inbox me to schedule a call for more information. -
Business ConsultantNhs Digital Apr 2022 - Jul 2022 -
Business ConsultantNetcompany Apr 2022 - Jul 2022Responsible for collaborate with the delivery team including Product Owners, Service Designers, Business Users and Architects to understand client and user needs and requirements and participate in designing appropriate solutions.• Demonstrable experience in working in Agile Delivery teams adopting agile tools• Demonstrable experience of working as a BA, investigating, assimilating, and analysing different needs, constraints, and problems. Able to document the outcomes in simple, easy to understand language.• Demonstrable experience in showcasing analytical skills including stakeholder management, building relationships, and collaborating as a team.• Demonstrable experience of working with Product Owners in grooming product backlog and producing meaningful Epics/Stories that can be consumed by the technical teams.• Experience in process modelling and customer journey mapping and assisting user testing.• Experience of working with various tools and technologies needed by a BA e.g.Confluence, Jira, etcAchievements• Responsible for updating documents, resulting in reduces the risk of errors on the project -
BaristaPret A Manger Oct 2021 - Nov 2021Responsible for preparing and serving well-crafted coffee drinks, beverages, light snacks and meals, such as baked goods, sandwiches and salads. -
Business AnalystRobson Moore Sep 2021 - Nov 2021London, England, United KingdomResponsible for implemented a new CRM system and updated a web landing page, resulting in an 18% increase in revenue and a 24 percent increase in lead creation. Better marketing campaigns, more effective customer management, enhanced insights, performance indicators, and improved team communication were all aided by CRM. • Reported directly to consulted with stakeholders to provide support and guidance on ongoing projects within a team of 10-15 Analysts.• Using an AS IS analysis and a use case diagram, I mapped out the existing sales and marketing process to demonstrate the existing business model. • For the future sales process, create a precise Use Case Target Operating Model. • During UAT, I performed quality checks and successfully delivered CRM on time. • To show the existing business model, I conducted an AS IS analysis using a UML diagram. • Translating requirements in to user stories as part of a built agile environment.• Wireframing/prototyping was created utilising BALSAMIQ CLOUD to aid in the communication of solutions to business and technology teams, reducing the risk of time lost during the development process. • Collaborated with developers to refine requirements.• Conducted user acceptance testing to ensure that developed systems satisfied the needs of business clients as specified in the functional requirements.• Supported the redesign and launch of the clients’ landing page online, assisting to further strengthen their customer support services which increased their websites views by 18%.Achievements:• In a year, the email list grew by 28% percent, from 27,321 to 35,000 people.• By developing and deploying customised CRM solutions, we were able to improve quarterly sales by 18%.• After successfully adopting a new CRM, delivered proposal increased by 52%, overall team achievement in sales quote increased by 32%, and lead conversion rate increased by 23%.Inbox me to schedule a call for more information.
Nazifa Khan Education Details
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Transform Learning AcademyBusiness Analyst Certification -
Business Management
Frequently Asked Questions about Nazifa Khan
What company does Nazifa Khan work for?
Nazifa Khan works for Educate Staffing
What is Nazifa Khan's role at the current company?
Nazifa Khan's current role is Teaching Assistant.
What schools did Nazifa Khan attend?
Nazifa Khan attended Transform Learning Academy, Middlesex University.
Who are Nazifa Khan's colleagues?
Nazifa Khan's colleagues are Daisy Clark, Tannu Sachdeva, Pedro Carlos, Katie Barrett, Silvina Nedeltcheva, Annie Nkanga Bondembe, Emma Langmaid.
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