Nazim P Email & Phone Number

New York, New York, Us

Serve as the primary contact for clients, ensuring the timely and accurate manual upload of payroll details into Betterment and supporting the Onboarding process. For key clients, access payroll provider platforms, retrieve and format payroll reports for Betterment 401(k) ingestion; demonstrate a deep understanding of payroll systems. Independently address data discrepancies, navigate system issues, guide clients through data analysis, and collaborate with internal teams to provide solutions while maintaining professional communication with stakeholders.

Rockwall, Tx, Us

Implemented and trained new clients on iSolved software, covering various modules such as time and labor management, applicant tracking, performance management, and more. Consulted with clients to optimize software setup, monitored the onboarding process, and trained clients to use the software effectively. Processed and quality-checked initial client payrolls, coordinated with internal teams for a smooth transition, and maintained high customer satisfaction as the initial contact for new clients at Resourcing Edge.

Brooklyn, Ny, Us

Proactively addressed client issues, leveraging resources and implementing solutions. Successfully managed and implemented transitions for clients switching payroll providers, evaluated and built new benefit offerings, and identified improvements in payroll procedures. Performed cross-functional projects, audited new payroll systems, and collaborated with the Engineering Team to explore automation possibilities, ultimately driving efficiency and accuracy in end-to-end payroll processes.

Brooklyn, Ny, Us

Meticulously managed data entry and maintenance for customer payrolls, resolving inquiries through Zendesk. Actively collected customer feedback to identify product gaps, collaborated with cross-functional teams, and maintained documentation for customers and the Customer Care Team.

New York, Ny, Us

Supervised a team in preparing 500 to 1500 high-quality, web-ready e-commerce images weekly, enhancing sales. Diligently retouched and adjusted colors on images, managed databases, and contributed to FullBeauty Brands blogs as a copywriter, SEO enhancer, and associate editor.

Knoxville, Tennessee, Us

Played a key role in training staff on HR processes and advised 60 team members and management on policies and programs. Additionally managed payroll and schedules using UltiPro and Kronos, and led the transition of theater auditoriums from film to digital projectors while overseeing financial and inventory control.