• Managing and Maintenance of Servers• Managing Active Directory, DHCP and DNS Server• Group Policy Management• Managing FTP Server and RDP Server• Managing File Server• IT Data Backup and Disaster Recovery Services (Symantec Backup Exec 2010 R3) • Disaster Recovery Policy• Managing Print Server, Paper Cut and aQrate• Printers, Photocopiers, Scanners and MFP Maintenance• Managing ESET Antivirus• Managing SQL Server and IIS• Destiny Follett Management and updates• DAMS (Time Attendance Software) and IMS• Exchange Server - New Email Requests and MS Outlook setup• Desktops, Laptops, Projectors, Chromebooks, Telephones and Software/Hardware Supports Network Programs and Support• Managing and setting up of iPads and laptops trolleys and ICT Suites• Switches & Network Management• School Buildings - IT Planning and Networking• High School Building - CCTV (Supporting Facilities Dept)• Aruba Wireless APs, Repeaters and Router Installation and Management • Ucopia Management• TMG Server and Ensure Security Services• Firewall FortiGate 600C Management and Services• Projectors and Interactive Boards set up• Air Server Set up • Classlink Management• Turnitin Administrator• CIS: Council of International School (Weave Education) Users Management• CAT (Common Admissions Test) Management and settings• Lucid Rapid Research Database installation and Management • iSAMS Management• Managebac Management• Sound System Set up for different events, policy and guidelines for microphones • Supporting BTEC Students for their projects• Planning, designing, developing, coordinating and implementing voice and data communication systems• Managing Avaya Telephone System• ManageEngine ServiceDesk Plus (Integrated asset & project management with ITIL framework)• IT Hardware and Software Troubleshooting • IT Purchasing (By using Focus ERP System)• IT Inventory• IT Reporting

Managing Remote Sites, Users accounts, Computer accounts, OU Active Directory and Group Policies, Child Domain, DNS Server and Secondary DNS Server, Dynamic DNS, Wins Server, DHCP Server, Print and File Server, Terminal Server, ISA Server 2006, Firewall Policies, DMZ, WSUS, SharePoint Server, SAN, Backup and RestoringManaging and maintaining Exchange Server 2007, Emails Accounts, Backup and insuring 24/7 functionality for UAE and KSA RegionManaging, maintaining and troubleshooting HP Proliant DL 380 Servers, Desktops and laptops, Routers, Switches, Access Point, Bridges, Antenna, Switches, Patch Panel Voice/Data, all kind of hardware and software, Imaging Operating System and Restoration by using Norton Ghost and AcronisManaging and maintaining PABX (Panasonic TDA-600 and 620) Telephone and Intercom SystemManaging and Maintaining of HP Plotter T1100, DJ500, KIP 3000 MFP, Sharp and Kyocera Photocopier Machines on all sites, Small Printers and all IT EquipmentsSending Faulty IT Materials to Authorized Service Centre in UAE for WarrantyWireless Communication of Residential, Commercial, Central Park and Main Office by using high range wireless equipments, i.e. Antennas, Access Points, Bridges, Switches, etc (Area 1 KM) Managing hardware and software for Time Keeping on all sitesProposal for IT Materials and Instructions about the Vendors to Purchasing Department. Supporting Alliance Staff (200 Users) for IT problems by using SpiceWorksDeveloping New IT Procedures/Polices for Tameer Tower Projects AllianceManaging of MCAfee Antivirus for Server and ClientsRepresented IT Department for ISO surveillance quality audit twice, (IT Policy, IT Procedure, Company Emails, Data Backup, Corporate Software Licenses, Antivirus, Firewall System, IT Help Desk System)

Install, configure and administered Active Directory infrastructure for company domain in Microsoft platform using Server 2003 (with Windows XP Professional on the desktop). Developed documentation and standardization conventions. Streamlined software deployment and image distribution processes. Developed domain security standards, designed and configured group policy and anti-virus solutions.Responsibilities included:• Design & implementation of the WAN/LAN infrastructure• Support Server 2003 infrastructure• Configure and administer DNS server • Configure and administer DHCP server • Configure and administer Print server • Configure and administer SQL server• Configure and administer CISCO Firewall and Symantec Antivirus• Manage and maintain users, groups and file shares and print shares • Manage and maintain group policy and login scripts • Manage and maintain all Windows infrastructure (Server 2003),software and hardware • Configure and administer company email addresses on longyuanuae.ae• Configure and administer company PBX System (Voice communications)• Configure and administer QuickBooks and Payroll Software• World class SAN Data backup and Data recovery solutions• Handled budget planning for IT department for the financial year• Provide all kind of IT support to the staff• Provide IT Proposal for new site office• Support Procurement Department for Purchasing IT Products• Infrastructure Audits• Full Control of IT Department

While serving in this capacity, responsibilities include:Office WorkManaging Office activities such as preparation of Quotations, Sales Invoices, Sales Order, LPO, Vouchers and making New Special Offers for Company while using MSword, Excel, Power Point, Access and using Company Creation, backup,Transaction, Financial Accounting, Inventories, Payroll & Statements in FocusAccounting Software.Technical ArchitectureDeveloping new methods for IT department like Wireless NetworkingDeveloping new contact for IT hardware suppliersDeveloping new strategies for Products on wholesaleLiaising and executing sales in various government agencies, in various tenders, dealings in IT solutionsHandling and finalizing the projectsMaintaining good customer relationsTechnical Support Install, configure and repair servers, desktops, laptops and data/voice communications devices. Maintain all LAN/WAN infrastructure (including wireless DMZ), cabling, routers, switches, wireless devices, printers, photocopiers and business applications. Configure remote access solutions. Manage, evaluate and procure technology resources. Research, develop and implement new technology initiatives. Assist in developing and documenting IT policies and procedures. Design, develop and publish company website and employee Intranet. Develop and deliver technical training for users. Data recovery in case of data lost or Hard disk damage.Completed ProjectsHave done successful wireless and cable networking with domain setup for the following Companies.• Office of H.H. Sheikh Saeed Bin Hamdan Al Nahyan• Al Mithaq Industrial Co. Musafah and Abu Dhabi• National Tyre Exhibition Musafah• Metac General Construction• Al Nahda National School• Friendship Internet Cafe• Al Sahari Internet Cafe• Click Dot Net Gaming Cafe etc.