•Led and coordinated a large-scale project, successfully managing multiple cross-functional teams, including back-end, front-end, requirements, data, DevOps, QA teams, and stakeholders, ensuring seamless collaboration and project alignment.•Collaborated with the requirements team to translate project needs into actionable tickets for developers, creating Jira epics, user stories, and updating boards to ensure precise tracking of tasks and progress throughout the development lifecycle, facilitating smooth project execution and alignment with client expectations.•Led sprint cycles from inception to closure, conducting sprint reviews and demos to showcase completed work and gather feedback for continuous improvement, collaborating to ensure accurate estimation of story points and resource allocation to maintain project timelines and deliverables.•Developed comprehensive reports and dynamic charts using data analytics tools to facilitate data-driven decision-making, enhancing project transparency and stakeholder engagement.•Created thorough process documentation to optimize workflows and boost operational efficiency, ensuring adherence to best practices across the organization.•Orchestrated weekly UAT and PROD release planning activities and facilitated live production release meetings with clients and internal teams, ensuring seamless deployment.

•Project Planning: Assisting clients in defining project goals, scope, timelines, user stories, and resource allocation. This involves understanding the requirements, feasibility assessment, and establishing a project roadmap.•Architecture Design: Assisting in designing the overall software architecture, including system components, database structure, and data flow. This involves ensuring scalability, performance, and maintainability of the software solution. •Quality Assurance: Advising on best practices for testing, code review, and quality control. This includes implementing robust testing strategies, identifying and fixing software bugs, and ensuring adherence to coding standards.•Project Management: Offering project management advice, methodologies, and tools to ensure effective project execution. This involves assisting in resource management, risk assessment, and agile or waterfall methodologies.•Troubleshooting and Support: Providing assistance in identifying and resolving issues during software development. This can involve debugging, performance optimization, and troubleshooting technical challenges.•Industry Standards and Best Practices: Updating clients with the latest industry trends, standards, and best practices in software development to keep their projects up-to-date and competitive.

• Prepared and tracked progress reports, developed, and managed program timelines, enhanced program processes and procedures by moving documents from Word and Excel sheets to appropriate tools. • Led program meetings and workshops, identify any potential HIPAA violations, documented workshops in a user-friendly platform accessible to all employees for convenient reference. • Spearheaded an RFP process, collaborated with cross-functional teams to ensure the document’s alignment with company requirements while adhering to legal standards for accuracy. • Facilitated communication and coordination collaboratively between cross functional teams. Supported the development and review of program documentation. Supported the resolution of program issues.

• Oversaw concurrently the entire lifecycle of 8 software development projects while managing separate teams, beginning with kick off meetings, followed by comprehensive planning, design and development phases. • Created communication plans and reported to management and stakeholders weekly or semi-weekly on all projects. • Monitored schedules and due dates, managed budgets for each project. Created Smartsheet project plans and budget templates for company to use for all upcoming and in progress projects. • Established and grew a rich and honest relationship with the clients. Scheduled meetings with clients for reviews/releases. • Held Designers and Engineers to quality standards, timelines, and bids. Reviewed submissions by tech teams and approved/rejected. Interviewed, hired, onboarded new freelancers. Figma and Zeplin are frequently employed as design tools, while Python, C, C++, Java, JavaScript, and Swift were widely used as programming languages.• Created SOWs, agreements, and SOPs for the company. Organized all documents and give team members necessary accesses. Created necessary tech accounts for each project and give access to the necessary team members.

• Built project plans to align with SOWs that reflect company’s quality expectations, while balancing budgets, communicating with teams and stakeholders, and mitigating risks. • Held project teams accountable to quality tracking, ensured team performance is captured through quality KPI tracking data, and proactively addressed issues with project leads. • Communicated efficiently and with integrity, managing up, down, and outward before customer or team challenges arise. Ensured the right details are communicated at the right time to the right people in the right format. Escalated concerns early and often. • Created an automation that helped project saved over 100 project management hours. • Optimized revenue recognition, tightly monitored and controlled project spend (freelance and staff).

• Analyzed, managed, worked tactically and strategically throughout Washington State to ensure a profitable business. • Introduced and marketed a unique product within the greater Seattle area, established a recognizable brand, designed logo, packaging, promotional materials, managed cost, and ensured quality of the project delivery. • Forecasted, analyzed, planned, and monitored portfolio according to demand. • Prepared process documentation to establish business success in the long term. Successfully managed B2B and retail sales in Washington State while concurrently managing digital marketing platforms to drive online sales. • Managed a team of 22 professionals, continuously providing coaching, mentorship, planning, support to ensure project goals were met.

·Assisted Management with all operational needs, including preparing reports, weekly payroll, weekly ordering, scheduling, filing, and meeting deadlines. ·Monitored and helped manage active projects to ensure budget and deadlines were adhered to.·Managed a team of 20+ professionals, continuously providing coaching, mentorship, planning, support to ensure project goals were met.·Addressed risks and potential problems, as well as communicated with management to ensure visibility.·Was tasked with opening two new retail locations without specifications from stakeholders. Created a project plan and scoped to expedite the process which was successfully achieved within 2 months.·Acted as a corporate liaison and was responsible for making business critical decisions on behalf of the business.

·Was responsible for training sales processes to new sales reps, which included developing individualized coaching plans, regular performance meetings, as well as providing resources and assistance. ·Assisted the project manager with his duties to successfully complete the project.·Provided excellent communication to store management and other store personnel for proper preparation for upcoming rollouts.