In that experience, i worked to find solutions on mobile projects using Agile methodology approach. Some main tasks and responsibilities I have had extra in with this title are: • Mentoring beginners and helping them grow • Managing the big sized projects

I have worked on different projects to find solutions to business needs using Waterfall and Agile methodology approach. I both worked on IVR and Mobile Projects. Some main tasks and responsibilities I have had extra in with this title are: • Organizing the projects and the team for big deployments • Being responsible for middle, big sized or risky projects

I have worked on IT Projects for Call Center of the Bank using Waterfall methodology approach, trying to reduce the time that's spent on the calls and improving the efficiency for Call Center Customer Representatives. Some of the tasks and responsibilities I have had are below: • Capturing, analyzing and documenting business system requirements • Analyzing and re-engineering business processes • Designing and testing application enhancements • Designing and testing end user reports • Conducting user acceptance tests • Monitoring and analyzing bugs on the go-live events • Tracking project plan and reporting status