Nazmul Hasan Email & Phone Number

Dhaka, Bangladesh

• Leading the Network, Server, Storage & Virtualization Management Team.• Supervise a project’s Sr. systems engineering events as performed by the technical team.• Monitor, organize, and manage a project’s tasks.• Assess and calculate the technical features of a project plan to ensure that the systems engineering procedures are operating correctly.• Proactively ensure both Pre-sales and Post-sales. • Manage and monitor all installed network, systems, and infrastructure• Install, configure, test, and maintain operating systems, application software, and system management tools.• Query regularly about all IT equipment & solve issues. • Install, configure and maintain Firewall, Router, Analyzer and L3, L2 switches.• Configure and manage IP routing and Firewall security policy • Configure and manage Cisco, Juniper-MIST, Fortinet, Cambium, BDCOM, Grand Stream and others wireless network devices AP• Configure and manage network monitoring system (NMS)• Local Internet planning, setup & configuration and Local LAN connection Build & troubleshooting.• Configure and manage Outlook, Mail troubleshooting, and 365 Outlook troubleshooting.• Install, configure and maintain Server, Storage, SAN Switch with both FC and iSCSI.• Proactively ensure the highest levels of systems and infrastructure availability• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes• Maintain security, backup, and redundancy strategies• Participate in the design of information and operational support systems• Provide 2nd and 3rd level support• Liaise with vendors and other IT personnel for problem resolution. Managing VMware infrastructure environment with Windows/Linux servers, virtual machine.• VM Servers build & rebuild deploying the New VM from the Template and Cloning an existing one.• Installing, configuring and managing virtual infrastructure and virtual centre.

Dhaka, Bangladesh

• Creating and managing resource pools and adding the VM’s into resource pools.• Configure vMotion, DRS, HA, Permissions, Patches, Snapshots, Templates in the VMware environment.• Monitor environment health and facilitation of high severity incidents to improve the state of service availability and continuity, develop technical designs and policy/procedure documentation.• Troubleshooting and resolving problems associated with VMware ESX server hardware, OS Implement controls and security to comply with security standards.• Reviewed metric information for the purpose of identifying, recommending and implementing solutions for Data Center.• Maintained infrastructure of server, storage; both equipment and services to ensure availability of maximum requirements.• Developed the processes and procedures of building, configuring and maintaining windows and Linux servers.• Checking server status both hardware and software on a regular basis.• Identifying server issues and escalate to the server support team in case of high-level issues.• Supported and maintained information technology infrastructure as required.• Providing support in areas of Networking and server related issues.• Managing data backup of servers by checking backup logs and restoring files.• Performing customer requests like data requests, change requests, and Speed tasks.• Access Control and CCTV installation and Configuration.• Drawing Network Topology/ Data Centre Design in Microsoft Visio.• Overall creating support documentation that empowered and enabled the user community to extend skills, leverage system features and find resolutions to questions without intervention from the support team.

Dhaka, Bangladesh

• Sprint planning, project planning, prioritizing and managing client requirements, and handling production releases• Identify and implement process improvement opportunities • Responsible for coordinating all IT training projects with departmental managers and the executive team.• Assisted in developing all IT support personnel job descriptions used by human resources. Orchestrated a long-term project that turned the legacy platform into an archive system.• Responsible for making sure that each IT project was cleared with management and came in under budget and on time.• Assisted in creating the scope and timeline for each IT project.• Assisted in assembling the necessary technical staff for completing each project.• Assisted in developing an ongoing manual for the operation of the legacy networking platform• Maintained all record-keeping on a customized software program.• Interpreted specifications, blueprints, job orders, company policy, and procedures for workers.• Counselling students and enrolling them• Handle all academic tasks of the classes• Coordinate with students to resolve their issues as well as follow up with them • Take the test GRE, TOFEL, and technical support candidates.• Technically certified for several hardware and software platforms • Excellent network troubleshooting skills• Exceptional problem-solving and analytical skills• Dedicated to completing a project on time and under budget • Strong managerial skills and excellent team player• Install and configure computer hardware operating systems and applications• Assemble, Installation, configuration & troubleshooting experience on Brand PC, Laptop, Printer, Scanner, Projector, Wi-Fi router, Token Machine, UPS, CCTV, and Related computing devices• Monitor and maintain computer systems and networks• Troubleshoot system and network problems, diagnosing and solving hardware or software faults• Provide support, including procedural documentation and relevant reports

Gp House Bashundhara, Baridhara, Dhaka-1229

• Install and configure computer hardware operating systems and applications• Monitor and maintain computer systems and networks• Troubleshoot system and network problems, diagnosing and solving hardware or software faults• Provide support, including procedural documentation and relevant reports• Computer Lab Setup and Training.• PC provision.• Working in IT Inventory System (ERP)• Daily report