Nazur Borhan Email & Phone Number

Maldives

Maldives

• In charge of Beach Club Grill - Mediterranean Restaurant. Island’s favorite Beach Side Lunch & Dinner destination.• Designated departmental trainer.• Overlooking LQA (Leading Quality Assurance)standards and procedures by training, supervision, follow-up and hands on management.• Managing the team to provide top notch customer service through Training, Review & Strategic Planning.• Ensuring financial objectives are met.• Daily cross duties at other outlets – All dayDining (AQUA)

Sri Lanka

Overlooking an operation of 600 – 1000 seating banqueting service in capacity of service, staff, inventory, products, profit and guest satisfaction.Assisting and working along the Banquets Manager and Food & Beverage Manager in completion of daily operations at events.Managing the team and ensuring smooth team work with all relevant direct and indirectly involved departments.Training and development schedule for new recruits and refreshers conducted for overall team in accordance with brand standards.Maintaining necessary records ensuring the operation is always up to the necessary standards.

Sri Lanka

Phase 01 :- 6 monthsCovered all operational and administrative departments of the hotel including Sales and Marketing, Finance, Housekeeping, Human Resource, Front Office, Reservations, etc.Phase 02 :- 6 monthsExtensive understanding of Food & Beverage and Kitchen Departments

Indonesia

Management Trainee Phase 03 -6 months at Double by Hilton Jakarta, Indonesia - Cross exposure at DoubleTree by Hilton, Jakarta: Working in the capacity of an Assistant Restaurant Manager- Focusing on improving guest satisfaction through training & redefining service sequences- Revamping Beverage Menu to enable upselling & creating drinks based on a minimum to zero sugar concept- Boosting festive drink promotion- Breakfast Ambassador at the All Day Dining

Colombo

The Swiss Institute for Service Industry Development new established hospitality institution by a group of leading veteran educationalists and corporate trainers with in-depth experience in the hospitality and financial service industries. Initial programs catered direct onsite trainings at leading hotels to polish the overall service given by the staff. The institute delivers international accredited diploma level recognition in hospitality industry.- Worked as an F&B trainer for W15 Weligama – Covered weekly programs relating to the F&B Department in training the entire FNB Team.- Conducted practical and theoretical Food and Beverage Lectures.

Maldives

Overlooked and operated the underwater lounge Sub Six and Edge restaurant. Executed all restaurant and bar operations inclusive of:- Creating and offering a wide collection of cocktails/mocktails.- Restaurant & Bar service- Upselling of food & beverages- Inventory Controls- Enhancing guest experience etc.

Colombo

Colombo

Colombo

Colombo