.Nathan Backus Email & Phone Number

Oakland Park, Florida, US

• Responsible for the day-to-day security solutions and operations while maintaining detection, analysis, containment, eradication, and recovery from security breaches detected by those systems.
• Assist in implementation of new security solutions, participation in the creation and or maintenance of policies, standards, baselines, guidelines, and procedures as well as conducting vulnerability audits and.

• Research and Data Analysis: Conduct research and collect data, then analyze findings to provide insights.
• Resource Evaluation: Evaluate the use of resources and present findings to clients.
• Client Engagement: Work with clients to understand and document their business services to fulfil government contracts and needs.
• Solution Implementation: Develop and implement customized services and solutions.
• Project Management: Manage projects from inception to completion, ensuring they meet objectives and deadlines.
• Training and Support: Provide training and support to clients on implemented solutions.

Coral Gables, FL, US

• Maintain network, endpoint and user security using various security tools such as SentinelOne, Mimecast Email Security, Guardicore, Bit9 (Carbon Black), CyberArk
• Experience with Change Requests for Firmware or Software Updates, Hardware Replacement (Upgrade or Decommissioning).
• Supported internal users with technical issues using an internal ticketing system ServiceNow.
• On-Call Rotation providing support after hours and on weekends.

Woodbridge, Virginia, US

Woodbridge, Virginia, US

Boston, MA, US

• Network security and filtering using cloud, on premise and hybrid solution.
• Supported customers in K-12, government and commercial industries.
• Support implementation and maintenance on Windows, Linux, Macintosh and Chrome OS desktops and also mobile solutions such as iOS and Android using MDM systems (Apple Configurator, JAMF, FileWave, iboss MDM).
• Design and implement integration with networks ranging from small business to large enterprise and provide ongoing training and support for the administrators and end users.
• Designing, implementing, and troubleshooting On-Premise and Cloud network security solutions
• Install detection and security systems to prevent hacking and compromising of sensitive data.

Milpitas, CA, US

• Responsibilities
• Provided Tier 2 support & delivered expert hands-on technical assistance and troubleshooting for resolving critical
• customer network issues for Dell SonicWALL UTM/NGFW and SMB SSL VPN
• Uses professional technical expertise to identify and lead service support initiatives to
• improve the supportability of processes, products, and systems
• Provides experienced technical support to handle customer issues escalated from lower

Tempe, Arizona, US

• Department of Game and Fisho Installed a Rack and ladder rack, Cat 6 cabling, terminated the media and trimmed out the facility.
• FBI/DEAo Installed nearly 100,000 feet of cable, 762 drops of Cat6 Plenum cable, trimmed out media to finalize the project. Installed equipment racks, ladder racks and patch panels.
• Schools – Dentist Offices – Small Businesses o Provide on-site installation, troubleshooting and technical support to customers and end users.o Maintained user accounts (New and Terminated users) using Active Directory.

Phoenix, Arizona, US

CCNA Lab Technician/AssistantConfigure or design network labs using Cisco 2600 Routers and 2950/3550 Switches.Assist students with CCNA course material such as labs, lectures and book materials.Studied/Trained for the CCENT and Comptia Network + exams

Project Objective: Daniels Associates is defined to save large and major companies money in cleaning costs. They also provide customers solutions for better and efficient ways to clean facilities. Role – PC and Network TechnicianMaintained computers and server. Performed weekly data backups.Customer service/support over the phone or via email for company.

US

Phoenix, AZ, US

Little Rock, AR, US

Applied Science, Networking Technology: Cisco

Associate'S Degree, Cisco Networking & Automotive Technology

High School Diploma, Computer Information Systems