Nathaniel C. Email and Phone Number
Where to start? I like to solve problems and typically I like to approach them using data to shape the solution. The challenge provided by solving business problems fuels me to learn more and more ways to solve problems.To this point, I have been in analyst roles in the contact center and criminal justice industries. Some of the tools and task that I have performed in those industries are:Tools:- SQL- Power BI- Excel- Python- TableauTask:- Forecasting- Source to Target Mapping- Process Documentation- Mentoring/Training- Workforce ManagementAs I continue on my career journey, I am also looking for consulting opportunities so I can help businesses and individuals achieve their goals by using data to shape their decision making process.If you are interested in discussing a consulting opportunity or chatting about what it is like to be an analyst with many years under their belt, feel free to reach out. I would love to chat with you.
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Senior Analyst Advanced Analytics And Scrum MasterLpl FinancialLouisville, Ky, Us -
Senior Analyst Advanced AnalyticsLpl Financial Jul 2023 - Present
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Contact Center Business AnalystLg&E And Ku Energy Llc Sep 2018 - Jul 2023Louisville, Kentucky Area -
Business Data AnalystAppriss Apr 2013 - Sep 2018Louisville, Kentucky -
Real Time CoordinatorAig May 2011 - Apr 2013Analyze operational data to determine plan of action to satisfy contact center key performance indicators.Create reports to display relevant data used solve to business problems as well as for short and long-term planning.Designed and maintained multiple databases in order to streamline processes and provide usable data for measuring process effectiveness.Perform quantitative, qualitative, and ad-hoc analysis on historical data in order to report trends effecting the contact center.Prepare weekly reports on various metrics to monitor agent performance.Create new processes, procedure documents, and spreadsheets to help streamline job processes.
Nathaniel C. Education Details
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Master Of Business Administration - Mba -
Business Administration
Frequently Asked Questions about Nathaniel C.
What company does Nathaniel C. work for?
Nathaniel C. works for Lpl Financial
What is Nathaniel C.'s role at the current company?
Nathaniel C.'s current role is Senior Analyst Advanced Analytics and Scrum Master.
What schools did Nathaniel C. attend?
Nathaniel C. attended Murray State University, University Of Louisville.
Who are Nathaniel C.'s colleagues?
Nathaniel C.'s colleagues are Preston Zale, Mike Moore, Matthew Mccowan, Regina Campbell, Patrice Barnes, Brittney Conn, Jeffrey Goodrich, Ph.d.
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