Benjamin Rodriguez Email & Phone Number

Harrisburg, Pennsylvania, United States

Center Valley, Pennsylvania, United States

Extracted data in Power Query from various external data sources, some containing millions of lines of data, then used SQL and Power Query M languages to analyze and retrieve necessary data. Developed interactive reports in Power BI using imported data for the purposes of warehouse analytics, KPIs, forecasting trends, and other purposes required by report users.Maintained reports regularly for data integrity and handled additional data needs as needed.

Primary responsibilities included manually inputting complaints into appropriate systems, analyzing error logs to determine cause for system bridging errors, and assisting the Market Quality team with additional responsibilities as needed.

Reviewed Trading invoices and forms for completeness while helping co-workers by auditing their work and providing feedback. Also assisted in writing processes and providing detailed information to co-workers to aid in their daily work.

Jamison, Pennsylvania

Main responsibility was to assist in the completion of audit engagements for the firm's non-profit and governmental entity clients. Various auditing procedures were performed, including the testing of accounting processes for each client. Thorough knowledge of these processes was obtained through good communication and cooperation with each client's internal employees. Procedures were performed in accordance with Generally Accepted Auditing Standards (GAAS).

King Of Prussia, Pennsylvania

Handled posting of checks and other cash items to customer's Yellowbook and/or Digital product accounts. Also handled incoming phone calls from customer service, sales representatives, or customers and assisted with a variety of matters such as making payments, updating payment or billing information, resolving billing matters, and the like.

Perkasie, Pennsylvania

Primary responsibilities included handling teller transactions; keeping an accurate record of cash and check deposits throughout the day; and building relationships with customers. Interactions with customers also included account maintenance, cross-selling of helpful bank products, and opening new accounts.

Pipersville, Pennsylvania

Primary duties included answering incoming telephone calls and assisting customers with the ordering of fire-resistant clothing. Phone calls also involved assisting customers with accessing online managed accounts to review products and place orders online at their convenience. Another duty involved reviewing and entering paper orders received by e-mail or fax.

Plymouth Meeting, Pennsylvania

Contacted former students of Lincoln Technical Institute schools who were behind on Federal student loan payments and provided them with loan default prevention options. Primary means of contacting students were by phone and/or e-mail. Phone calls were also made to student references (typically family members) if direct contact with the student was not made.

Quakertown, Pennsylvania

Started as an FSR 1 (Teller) in Apr 2012 and held this position until being promoted to an FSR 2 (New Accounts Rep) in Feb 2013. Primary responsibilities as an FSR 2 included opening new accounts; handling loan applications and dispersing loan proceeds; and handling customer issues/questions. Became Senior FSR in May 2014 and supervised other tellers.

Montgomeryville, Pennsylvania

Provided customers with extensive digital camera product knowledge and used the company's sales model to sell products to customers on a "needs" basis. In Aug 2010, I transferred to the Computers department, maintaining the position as Sales Associate while assuming more responsibilities as the department lead, working side-by-side with the department supervisor.

Bachelor’S Degree, Accounting, 3.79

Bachelor of Science (BS), Accounting

Associate’S Degree, Liberal Arts, 4.0

Completed course work, Liberal Arts