Platform Consultant
Current
Sep 2024 - Present
AeroLeads people directory · profile
Nancy Bergantzel Email & Phone Number
Making CX Better| CX Automation Solutions | AI Business Outcomes
at
Verint
1 work email found
@cyara.com
2 phones found area 303
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Making CX Better| CX Automation Solutions | AI Business Outcomes
Location
Castle Rock, Colorado, United States
Company size
Who is Nancy Bergantzel? Overview
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Quick answer
Nancy Bergantzel is listed as Making CX Better| CX Automation Solutions | AI Business Outcomes at Verint, a company with 3991 employees, based in Castle Rock, Colorado, United States. AeroLeads shows a work email signal at cyara.com, phone signal with area code 303, and a matched LinkedIn profile for Nancy Bergantzel.
Nancy Bergantzel previously worked as Platform Consultant at Verint and Manager Solutions Architects at Cyara. Nancy Bergantzel holds Bs, Ebusiness/Business from Bellevue University.
Company email context
Email format at Verint
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{first}.{last}@cyara.com
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AeroLeads found 1 current-domain work email signal for Nancy Bergantzel. Compare company email patterns before reaching out.
Profile bio
About Nancy Bergantzel
🔹 Experience & Expertise25 plus years in the IVR and Contact Center Industry. Putting my expertise to work in a new role that solves business problems with innovative solutions. 🔹 Collaboration & InnovationWorking with a variety of partners to build a foundation of trust. Together, we address complex CX strategic and operational challenges including cloud transformations, enhancing technology and process efficiencies, and pioneering improved customer and agent experiences.🔹 Thought LeadershipMy commitment to innovation is reflected in my contributions to the field, with one patent and other contributions under my belt. I published my memoir as a woman in technology. These accomplishments highlight my dedication to advancing the industry's understanding and application of leading contact center technologies.🔹 Mission & ImpactMy goal is to elevate the quality of interactions across both digital and voice channels, ensuring a seamless customer experience.
Listed skills include Software Documentation, Project Management, Management, Training, and 46 others.
Current workplace
Nancy Bergantzel's current company
Company context helps verify the profile and gives searchers a useful next step.
Verint
11 roles · 18 years
Nancy Bergantzel work experience
A career timeline built from the work history available for this profile.
Manager Solutions Architects
Cyara provides automated testing and assurance solutions for Contact Centers to include voice, chat bots and other channels. We support the whole software development lifecycle with automated testing needs.
Jul 2021 - Sep 2024
Solutions Architect
Mar 2019 - Sep 2024
Sales Engineer
Proposal and technical design in a sales engineer role; responding to Proposal Requests (RFPs), creating Video Telescopes to showcase automated solutions. APMP Foundations Certification.
Sep 2013 - Mar 2019
Independent Contractor
Freelance
I am a trained professional with 14+ years experience in various technical roles. I am savvy in writing both technical and client friendly documentation and creating solutions for the business needs of Fortune 500 companies. I am experienced in application development, project management, product development, sales support, and market research. I have.
Feb 2009 - Sep 2013
Back Office Administration
Manage all back office operations. Receive sales orders,complete ordering and processing through Solidworks Portal. Complete invoicing for customer orders. Process Payroll. Utilize QuickBooks for account management. I was responsible for accounts payable and receivables. My duties included receiving customer PO's, issuing Tridaq PO's for purchasing.
Nov 2010 - Dec 2011
Sales Engineer
Worked as a liaison between sales and potential clients to understand a client's business needs and gather important project requirements to assist in providing a proposal for application development.Worked heavily with sales to fulfill RFP requests, provide product demonstrations and fine tune proposals that outlined a customer's business needs.
May 2008 - Feb 2009
Sales Engineer
West Notifications Group - A Division Of West Interactive
As a sales engineer, I was a liaison between our sales team and the client. I worked with sales to understand a client's business needs and collect requirements. I then help put together custom proposals defining the needs and how we would fulfill them with our notifications products. I would also join sales in person or via conference calls to discuss any.
2008 - 2009
~1 yr
Director Strategic Technology
West Interactive Corporation
Worked with clients to understand their customer service needs and utilized the knowledge of our platform and available solutions to design custom telephony applications. I also worked in the product development field to define technology for applications that could serve cross industries.
Dec 1998 - May 2008
Contract Programmer
Dprc
In this role I worked as a contract programmer at West Corporation developing software applications for automated telephony.
Dec 1997 - Dec 1998
Programmer
Priority Data Systems
In this position I was a programmer for auto and home insurance applications. These applications would allow insurance agents to run rates for consumers and compare rates with several companies. I was responsible for development and testing these applications.
Feb 1995 - Dec 1997
Team & coworkers
Colleagues at Verint
Other employees you can reach at verint.com. View company contacts for 3991 employees →
RW
Relita Widyaningrum
Colleague at VerintNorth Sumatra, Indonesia, Indonesia
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OC
Owen Crosweller
Colleague at VerintNewport, Wales, United Kingdom, United Kingdom
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WE
Wade Ezell
Colleague at VerintWoodstock, Georgia, United States, United States
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AU
Amit Uday Kumar
Colleague at VerintBengaluru, Karnataka, India, India
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SC
Shai Cohen
Colleague at VerintTel Aviv District, Israel, Israel
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RW
Ryan Williams
Colleague at VerintDallas, Texas, United States, United States
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OP
Omkar Prabhu
Colleague at VerintMumbai, Maharashtra, India, India
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NS
Naylor, Shiona
Colleague at VerintLondon, England, United Kingdom, United Kingdom
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SP
Sergey Ponomarev
Colleague at VerintMoscow, Moscow City, Russia, Russian Federation
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RR
R.S.Duraiaiyyappan Renganatha
Colleague at VerintBengaluru, Karnataka, India, India
View →
Relita Widyaningrum
Colleague at VerintNorth Sumatra, Indonesia, Indonesia
View →
OC
Owen Crosweller
Colleague at VerintNewport, Wales, United Kingdom, United Kingdom
View →
WE
Wade Ezell
Colleague at VerintWoodstock, Georgia, United States, United States
View →
AU
Amit Uday Kumar
Colleague at VerintBengaluru, Karnataka, India, India
View →
SC
Shai Cohen
Colleague at VerintTel Aviv District, Israel, Israel
View →
RW
Ryan Williams
Colleague at VerintDallas, Texas, United States, United States
View →
OP
Omkar Prabhu
Colleague at VerintMumbai, Maharashtra, India, India
View →
NS
Naylor, Shiona
Colleague at VerintLondon, England, United Kingdom, United Kingdom
View →
SP
Sergey Ponomarev
Colleague at VerintMoscow, Moscow City, Russia, Russian Federation
View →
RR
R.S.Duraiaiyyappan Renganatha
Colleague at VerintBengaluru, Karnataka, India, India
View →
2 education records
Nancy Bergantzel education
Bs, Ebusiness/Business
Associates, Computer Programming
FAQ
Frequently asked questions about Nancy Bergantzel
Quick answers generated from the profile data available on this page.
What company does Nancy Bergantzel work for?
Nancy Bergantzel works for Verint.
What is Nancy Bergantzel's role at Verint?
Nancy Bergantzel is listed as Making CX Better| CX Automation Solutions | AI Business Outcomes at Verint.
What is Nancy Bergantzel's email address?
AeroLeads has found 1 work email signal at @cyara.com for Nancy Bergantzel at Verint.
What is Nancy Bergantzel's phone number?
AeroLeads has found 2 phone signal(s) with area code 303 for Nancy Bergantzel at Verint.
Where is Nancy Bergantzel based?
Nancy Bergantzel is based in Castle Rock, Colorado, United States while working with Verint.
What companies has Nancy Bergantzel worked for?
Nancy Bergantzel has worked for Verint, Cyara, West Corporation, Freelance, and Tridaq.
Who are Nancy Bergantzel's colleagues at Verint?
Nancy Bergantzel's colleagues at Verint include Relita Widyaningrum, Owen Crosweller, Wade Ezell, Amit Uday Kumar, and Shai Cohen.
How can I contact Nancy Bergantzel?
You can use AeroLeads to view verified contact signals for Nancy Bergantzel at Verint, including work email, phone, and LinkedIn data when available.
What schools did Nancy Bergantzel attend?
Nancy Bergantzel holds Bs, Ebusiness/Business from Bellevue University.
What skills is Nancy Bergantzel known for?
Nancy Bergantzel is listed with skills including Software Documentation, Project Management, Management, Training, Vendor Management, Account Management, Telecommunications, and Call Centers.
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