- Listen to customer needs to identify and recommend optimal product selections.- Used product knowledge to assist customers and suggest products- Educate customers on suitable products and troubleshoot the problem if product is not performing to its standard- Maintain well-stocked and organise sales floor with latest merchandise to drive sustained sales revenue

● Increased revenue by 40% by introducing new items and promotion, marketing, upselling● Increased Google review rating from 3.4 to 4.7 star via offering exceptional customer service and community engagement● Bookkeeping, BAS submission, Payroll, Generating and Analyzing reports● Achieve 5 stars food and hygiene council assessment that demonstrates strong adherence to council guidelines and routine checklists● Staff recruitment, training and development● Negotiation with… Show more ● Increased revenue by 40% by introducing new items and promotion, marketing, upselling● Increased Google review rating from 3.4 to 4.7 star via offering exceptional customer service and community engagement● Bookkeeping, BAS submission, Payroll, Generating and Analyzing reports● Achieve 5 stars food and hygiene council assessment that demonstrates strong adherence to council guidelines and routine checklists● Staff recruitment, training and development● Negotiation with supplier, business agents, landlord and council members● Promoting BIG FREEZE and Good Friday charity events Show less

- Designed and built an experiment setup to record ultrasound reflection from bubbles along with image of bubbles- Designed and tested circuit diagram in Labview that can generate trigger pulse for ultrasound transducer and LED module- Built triggering circuit through soldering different electronics component to PCB along with Aruduino GPIO- Captured the ultrasound reflection on oscilloscope and analysed in Matlab- Captured images of bubbles using DSLR and analysed in… Show more - Designed and built an experiment setup to record ultrasound reflection from bubbles along with image of bubbles- Designed and tested circuit diagram in Labview that can generate trigger pulse for ultrasound transducer and LED module- Built triggering circuit through soldering different electronics component to PCB along with Aruduino GPIO- Captured the ultrasound reflection on oscilloscope and analysed in Matlab- Captured images of bubbles using DSLR and analysed in ImageJ- Performed data analysis in R and Python- Prepared detailed analysis reports and presented in various conferences Show less

● Achieved KPI with strategic planning of visual merchandising, promotion awareness, upsell at post of sale, SOH maintenance and reducing staff turnover● Customer service, query and dispute resolution● Cash handling, daily, weekly, monthly and yearly balancing● Stock on hand (SOH) management, stock take, planogram updates, promotion updates● Food safety, Occupation Health and Safety maintenance● Staff recruitment, training, roster, contract and performance… Show more ● Achieved KPI with strategic planning of visual merchandising, promotion awareness, upsell at post of sale, SOH maintenance and reducing staff turnover● Customer service, query and dispute resolution● Cash handling, daily, weekly, monthly and yearly balancing● Stock on hand (SOH) management, stock take, planogram updates, promotion updates● Food safety, Occupation Health and Safety maintenance● Staff recruitment, training, roster, contract and performance management● Available 24 X 7 for emergency and critical situations Show less

● Customer service, cash handling and daily register balancing● Entering stock deliveries, checking product expiry date, promotions and planogram update● Food Safety maintenance

Responsible for friendly and excellent customer service, accurate cash handling, sufficient stock replenishment, immaculate store presentation