Nancy Hines

Nancy Hines Email and Phone Number

Learning and Development Consultant and Instructor @ CFTEA - Center for Financial Training & Education Alliance
Williamsburg, VA, US
Nancy Hines's Location
Williamsburg, Virginia, United States, United States
Nancy Hines's Contact Details

Nancy Hines personal email

n/a
About Nancy Hines

I am a Learning and Development Professional with extensive experience in facilitation, employee development, performance management and curriculum design. My passion is helping others take advantage of the controllable aspects of their professional lives to reach their full potential. As a military spouse for over 20 years, I succeeded in growing my career while managing multiple priorities. Flexibility and adaptability have been the keys to my personal and professional success.

Nancy Hines's Current Company Details
CFTEA - Center for Financial Training & Education Alliance

Cftea - Center For Financial Training & Education Alliance

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Learning and Development Consultant and Instructor
Williamsburg, VA, US
Nancy Hines Work Experience Details
  • Cftea - Center For Financial Training & Education Alliance
    Learning And Development Consultant And Instructor
    Cftea - Center For Financial Training & Education Alliance
    Williamsburg, Va, Us
  • Cftea - Center For Financial Training & Education Alliance
    Learning And Development Consultant/Instructor
    Cftea - Center For Financial Training & Education Alliance Jan 2001 - Present
    Developed multiple self-paced, online courses now included in the CFTEA catalog of course offerings. Topics include: Digital Banking, Fair Lending, Flood Insurance, Mortgage Fraud and Ethical Behavior, SBA Loans, and Wire Transfers.As a contract Instructor, I facilitate courses to support the professional development needs of financial services providers in the CFTEA network. Courses include: Principles of Banking; Legal Foundations in Banking; Written Communication; Performance Management; Ethical Issues in Banking; and the Today's Supervisor Certificate Program. Skilled in classroom facilitation and web course applications.
  • Atlantic Bay Mortgage Group
    Senior Corporate Trainer
    Atlantic Bay Mortgage Group Mar 2017 - Jan 2023
    Virginia Beach, Va
    Executed Learning & Development initiatives through the creation, and passionate facilitation of, learning programs for internal Corporate, Sales and Operations staff as well as external business partners.HIGHLIGHTSDesigned and facilitated weekly virtual New Hire Orientation Program.Created and delivered 5-Module Soft Skill Training Series with over 100 employees completing the full series.Developed content, and facilitated the training, for the Summer Intern Training Program and the in-house Atlantic Bay University. Content included the following topics:*Presentation Skills*Verbal and Written Communication Skills*Navigating Conflict*Extended DISC Assessment and Training
  • Monarch Bank
    Vice President - Director Of Professional Development
    Monarch Bank Feb 2007 - Jun 2016
    Chesapeake, Va
    Reporting directly to the Chief Executive Officer, created innovative, enriching development opportunities in support of Monarch's strategic plan. Stimulated the personal and professional growth of our team to increase productivity and commitment to team goals. Instrumental in developing and implementing the Universal Banker Program for our retail banking staff. Designed specific sales and service training workshops to support this initiative.Designed and delivered staff development programs to include:*New Hire Orientation*Monarch Leadership Development Program*Client Service Workshops*Personal Banker Training Program: Transaction Processing and New Account Opening/Maintenance*Butterfly Concierge Training Program*Annual Performance Management Workshops
  • People'S United Bank
    Human Resources Project Manager/Training Specialist
    People'S United Bank Aug 1995 - Oct 2000
    Bridgeport, Ct
    Designed curriculums and facilitated training to develop technical and soft skill competencies in support of the growing retail branch network. Managed projects focused on sales, service and product training initiatives.
  • Countrywide Funding Corporation
    Internal Auditor
    Countrywide Funding Corporation Mar 1993 - Nov 1994
    Simi Valley, Ca
    Created, implemented, and supervised various audit programs to test the adequacy of internal controls for the nation's largest mortgage lender and servicer. Recommended cost effective solutions to address control and operational deficiencies. Successfully gained management acceptance of proposed audit recommendations.
  • Central Fidelity Bank
    Branch Manager
    Central Fidelity Bank May 1988 - Dec 1992
    Norfolk, Va
    Developed and motivated team of 7 to successfully meet business development and operational goals in the challenging supermarket banking environment. Successfully completed formal management development program emphasizing training in sales, credit analysis, human resource administration, audit, compliance, and bank operations.

Nancy Hines Skills

Leadership Banking Training Coaching Change Management Customer Service Performance Management Management Team Building Leadership Development Training Delivery Loans Organizational Development Team Leadership Project Management Credit Microsoft Office Employee Training Employee Relations Strategic Planning Retail Banking Public Speaking

Nancy Hines Education Details

Frequently Asked Questions about Nancy Hines

What company does Nancy Hines work for?

Nancy Hines works for Cftea - Center For Financial Training & Education Alliance

What is Nancy Hines's role at the current company?

Nancy Hines's current role is Learning and Development Consultant and Instructor.

What is Nancy Hines's email address?

Nancy Hines's email address is na****@****bay.com

What schools did Nancy Hines attend?

Nancy Hines attended Boston College.

What skills is Nancy Hines known for?

Nancy Hines has skills like Leadership, Banking, Training, Coaching, Change Management, Customer Service, Performance Management, Management, Team Building, Leadership Development, Training Delivery, Loans.

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