Nicholas Bigbee Email and Phone Number
hoover, alabama, united states
Nicholas Bigbee's Location
Greater Birmingham, Alabama Area, United States
Nicholas Bigbee's Contact Details
Nicholas Bigbee work email
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Nicholas Bigbee personal email
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Nicholas Bigbee phone numbers
About Nicholas Bigbee
An experienced and passionate support and systems engineer who loves to help a progressive organization meet and exceed its growing and constant networking and virtualization challenges while providing excellent technical support and reliability to a great company. Fast learner that is always willing to learn new things and act at the flip of a moment's notice. My goal is to become a Systems Administrator in my career path.
Nicholas Bigbee's Current Company Details
Fresh Managed It
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Senior Systems Engineer at Fresh Managed IT
hoover, alabama, united states
- Website:
- freshmanagedit.com
- Employees:
- 3
Nicholas Bigbee Work Experience Details
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Senior Systems EngineerFresh Managed It Apr 2023 - PresentBirmingham, Alabama, United StatesCreate project plans, design, and implement solutions. Level 2 and Level 3 Support for problems identified with systems and network. Will act as an escalation for Level 1 and Level 2 Managed Services support technicians. Create, request, and present technical specifications and requirements for purchasing of new servers, desktops/laptops and networking equipment via quote procedure. Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed. Standard system administration duties including server install, System/Application install and patch management, Windows problem determination and resolution, log analysis, etc. Configure, test, and maintain LAN equipment and services, including switches, routers, firewalls and VPN. Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etc. using available network tools in a timely fashion. Maintain documentation of client networks and systems. Provide Infrastructure services in all areas needed: storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration.
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Systems Engineer IiVc3 Aug 2021 - Apr 2023Decatur, Georgia, United StatesCreate project plans, design, and implement solutions. Level 2 and Level 3 Support for problems identified with systems and network. Will act as an escalation for Level 1 and Level 2 Managed Services support technicians. Create, request, and present technical specifications and requirements for purchasing of new servers, desktops/laptops and networking equipment via quote procedure. Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed. Standard system administration duties including server install, System/Application install and patch management, Windows problem determination and resolution, log analysis, etc. Configure, test, and maintain LAN equipment and services, including switches, routers, firewalls and VPN. Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etc. using available network tools in a timely fashion. Maintain documentation of client networks and systems. Provide Infrastructure services in all areas needed: storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration. -
Systems AdministratorKamtek Apr 2021 - Aug 2021Birmingham, Alabama, United StatesResponsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualizationInstall and upgrade computer components and software, manage virtual servers, and integrate automation processesTroubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issuesProvide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructurePerform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover proceduresLead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptionsResponsible for capacity, storage planning, and database performance
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Senior It Support EngineerFresh Managed It Jan 2016 - Apr 2021Birmingham, Alabama AreaCreate project plans, design, and implement solutions. Level 2 and Level 3 Support for problems identified with systems and network. Will act as an escalation for Level 1 and Level 2 Managed Services support technicians. Create, request, and present technical specifications and requirements for purchasing of new servers, desktops/laptops and networking equipment via quote procedure. Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed. Standard system administration duties including server install, System/Application install and patch management, Windows problem determination and resolution, log analysis, etc. Configure, test, and maintain LAN equipment and services, including switches, routers, firewalls and VPN. Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etc. using available network tools in a timely fashion. Maintain documentation of client networks and systems. Provide Infrastructure services in all areas needed: storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration.
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Technical Engineer - Surgery / ClinicalChildren'S Of Alabama May 2014 - Dec 2015Birmingham AlabamaInnovate new designs and configurations that include Engineering, Servicing and Implementing any workstation and laptop needs to the end users of the Surgical units, all Operating Rooms, PACU. Cardiovascular ICUs as well as Physician workrooms here at Children's of Alabama from VMware, Citrix, Imprivata, Workstation, Laptop, Printers, Microsoft Exchange, VMWare View, Teradici, Windows Server issues. Virtualize everyday applications to ease the use of surgeons, nurses, doctors, and staff -
Level 2 Systems / Linux EngineerVenturenet Jun 2012 - Jun 2014Birmingham, Alabama AreaCreate service tickets for support and help desk issues. Troubleshoot server, workstation, laptop, desktop, network related issues. Travel to various client sites to implement new servers, workstations, and laptops. Configure VPN Clients on workstations, laptops, and servers. Virtualize desktop and servers using VMWare. Manage online and tape backups for clients via Datacenter along with managing Linux servers and clients
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Game Room TechnicianCec Entertainment Oct 2011 - Jun 2012Repaired Arcade Game Consoles -
Easy Resident TechStaples Oct 2008 - Oct 2011Repairing hardware and removing viruses as well as sales -
It AssistantPeoples Independent Bank 2009 - 2011Assisted CTO with workstation deployment and server maintenance
Nicholas Bigbee Skills
Vmware
Servers
Windows Server
Networking
Microsoft Exchange
Virtualization
Computer Hardware
Troubleshooting
Active Directory
Printers
Technical Support
Network Administration
Laptops
Citrix
Disaster Recovery
Hardware
Windows Xp
Computer Repair
Windows 7
Data Center
Vpn
Operating Systems
Windows
System Administration
Cisco Technologies
Computer Building
Storage Area Networks
Desktop Application Support
Desktop Computers
Help Desk Support
Dns
Linux
Ubuntu
Operating System Development
Sharepoint
Windows Home Server
Online Backup
San
Virtual Private Network
Printer Support
Linux Desktop
Mac Os X
Windows Server 2003
Windows Server 2008
App V
Cloud Computing
Nicholas Bigbee Education Details
Frequently Asked Questions about Nicholas Bigbee
What company does Nicholas Bigbee work for?
Nicholas Bigbee works for Fresh Managed It
What is Nicholas Bigbee's role at the current company?
Nicholas Bigbee's current role is Senior Systems Engineer at Fresh Managed IT.
What is Nicholas Bigbee's email address?
Nicholas Bigbee's email address is ni****@****vc3.com
What is Nicholas Bigbee's direct phone number?
Nicholas Bigbee's direct phone number is +120532*****
What schools did Nicholas Bigbee attend?
Nicholas Bigbee attended Snead State Community College.
What are some of Nicholas Bigbee's interests?
Nicholas Bigbee has interest in Children, Gaming, Beta Testing, Basketball, New Technologies, Science And Technology, Os Testing, Swimming.
What skills is Nicholas Bigbee known for?
Nicholas Bigbee has skills like Vmware, Servers, Windows Server, Networking, Microsoft Exchange, Virtualization, Computer Hardware, Troubleshooting, Active Directory, Printers, Technical Support, Network Administration.
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