Nicholas Bigbee Email & Phone Number

Birmingham, Alabama, United States

Create project plans, design, and implement solutions. Level 2 and Level 3 Support for problems identified with systems and network. Will act as an escalation for Level 1 and Level 2 Managed Services support technicians. Create, request, and present technical specifications and requirements for purchasing of new servers, desktops/laptops and networking equipment via quote procedure. Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed. Standard system administration duties including server install, System/Application install and patch management, Windows problem determination and resolution, log analysis, etc. Configure, test, and maintain LAN equipment and services, including switches, routers, firewalls and VPN. Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etc. using available network tools in a timely fashion. Maintain documentation of client networks and systems. Provide Infrastructure services in all areas needed: storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration.

Decatur, Georgia, United States

Create project plans, design, and implement solutions. Level 2 and Level 3 Support for problems identified with systems and network. Will act as an escalation for Level 1 and Level 2 Managed Services support technicians. Create, request, and present technical specifications and requirements for purchasing of new servers, desktops/laptops and networking equipment via quote procedure. Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed. Standard system administration duties including server install, System/Application install and patch management, Windows problem determination and resolution, log analysis, etc. Configure, test, and maintain LAN equipment and services, including switches, routers, firewalls and VPN. Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etc. using available network tools in a timely fashion. Maintain documentation of client networks and systems. Provide Infrastructure services in all areas needed: storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration.

Birmingham, Alabama, United States

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualizationInstall and upgrade computer components and software, manage virtual servers, and integrate automation processesTroubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issuesProvide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructurePerform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover proceduresLead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptionsResponsible for capacity, storage planning, and database performance

Birmingham, Alabama Area

Create project plans, design, and implement solutions. Level 2 and Level 3 Support for problems identified with systems and network. Will act as an escalation for Level 1 and Level 2 Managed Services support technicians. Create, request, and present technical specifications and requirements for purchasing of new servers, desktops/laptops and networking equipment via quote procedure. Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed. Standard system administration duties including server install, System/Application install and patch management, Windows problem determination and resolution, log analysis, etc. Configure, test, and maintain LAN equipment and services, including switches, routers, firewalls and VPN. Identify, diagnose, and resolve network problems including network connectivity, traffic utilization, etc. using available network tools in a timely fashion. Maintain documentation of client networks and systems. Provide Infrastructure services in all areas needed: storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration.

Birmingham Alabama

Innovate new designs and configurations that include Engineering, Servicing and Implementing any workstation and laptop needs to the end users of the Surgical units, all Operating Rooms, PACU. Cardiovascular ICUs as well as Physician workrooms here at Children's of Alabama from VMware, Citrix, Imprivata, Workstation, Laptop, Printers, Microsoft Exchange, VMWare View, Teradici, Windows Server issues. Virtualize everyday applications to ease the use of surgeons, nurses, doctors, and staff

Birmingham, Alabama Area

Create service tickets for support and help desk issues. Troubleshoot server, workstation, laptop, desktop, network related issues. Travel to various client sites to implement new servers, workstations, and laptops. Configure VPN Clients on workstations, laptops, and servers. Virtualize desktop and servers using VMWare. Manage online and tape backups for clients via Datacenter along with managing Linux servers and clients

Repaired Arcade Game Consoles

Repairing hardware and removing viruses as well as sales

Assisted CTO with workstation deployment and server maintenance