Directed the strategic development and management of core banking departments including IT, Information Security, E-Banking, Operations (Loan and Deposit), Audit and Compliance for $200MM bank. Implemented solutions for enhanced operating efficiency, process improvement and progressive use of technology for delivery of exceptional customer service. Served as point of contact for acquisition of bank.

 Developed and managed risk management programs relating to Information Security, GLBA/Privacy, Records Retention, BCP and Training within Consumer Banking and assisted in developing, enhancing and maintaining proactive risk management activities.  Collaborated with key corporate partners to assess and implement appropriate risk mitigation and response strategies including policies, processes, and internal controls in order to remain within established risk appetite and tolerances.… Show more  Developed and managed risk management programs relating to Information Security, GLBA/Privacy, Records Retention, BCP and Training within Consumer Banking and assisted in developing, enhancing and maintaining proactive risk management activities.  Collaborated with key corporate partners to assess and implement appropriate risk mitigation and response strategies including policies, processes, and internal controls in order to remain within established risk appetite and tolerances.  Directed colleagues in understanding, interpreting and ensuring compliance with regulatory requirements, policies and industry standards. Show less

 Senior Bank Officer responsible for the administration, management, and coordination Compliance, BSA/AML, CRA, Information Security, Fraud Investigation, Record Retention, Internal Audit and Security for a community bank with $900+ Million in assets and 7 branches.  Directed team in comprehensive compliance and reporting programs including development of policies, procedures, risk assessments, audit programs and training materials. Designed or supported risk assessment… Show more  Senior Bank Officer responsible for the administration, management, and coordination Compliance, BSA/AML, CRA, Information Security, Fraud Investigation, Record Retention, Internal Audit and Security for a community bank with $900+ Million in assets and 7 branches.  Directed team in comprehensive compliance and reporting programs including development of policies, procedures, risk assessments, audit programs and training materials. Designed or supported risk assessment activities relating to Product Development, Information Technology, GLBA – Information Security, Identity Theft – Red Flag, BSA/AML, OFAC, Electronic and Mobile Banking, Vendor Management, Business Continuity Planning and Business Impact Analysis. Administered operational aspects of FDIC examinations and outsourced Internal Audit program.  Served as Vice President of Rhode Island Bankers Association. Show less

 Provided strategic guidance, project management and staff development services to financial institutions ranging in size from $10 Million to $4.2 Billion in assets.  Successfully supported launch of FDIC insured, state-chartered, de novo bank including the selection, design, and implementation of all systems. Developed product and pricing structure to address targeted demographic segments to create a competitive advantage.  Provided strategic Information Technology… Show more  Provided strategic guidance, project management and staff development services to financial institutions ranging in size from $10 Million to $4.2 Billion in assets.  Successfully supported launch of FDIC insured, state-chartered, de novo bank including the selection, design, and implementation of all systems. Developed product and pricing structure to address targeted demographic segments to create a competitive advantage.  Provided strategic Information Technology planning counsel and senior Project Management services on Core Processing and Application System conversions. Directed and performed pre-conversion planning and post-conversion validation and reconcilement activities. Developed multi-faceted Enterprise Risk Management Program allowing detailed analysis of risk profile and identification of key controls across all risk categories.  Developed and implemented policies and programs for Enterprise Risk Management, Business Continuity, GLBA - Information Security and Vendor Management.  Conducted core processing vendor analysis and negotiated contracts resulting in reduction of 40% in monthly processing costs and 25% in installation charges. Performed System Utilization and Functional Analysis studies and made recommendations to more effectively leverage resources in Retail Banking and Operations areas. Provided regulatory examination preparedness assessment and training for Board of Directors, Executive Management Committees and Officers. Show less

 Developed and delivered curriculum for courses in Macroeconomics, Business Communications and Information Systems.

 Served as senior technology and operations officer with responsibility for creating and implementing strategic plans to meet corporate goals in Information Technology, Deposit Operations, Consumer Loan Operations, Commercial Loan Operations, Collections, Item Processing, Security and Fraud Detection Departments. Established web presence and on-line banking solution. Implemented integrated call center and customer contact program. Negotiated outsourced item processing and… Show more  Served as senior technology and operations officer with responsibility for creating and implementing strategic plans to meet corporate goals in Information Technology, Deposit Operations, Consumer Loan Operations, Commercial Loan Operations, Collections, Item Processing, Security and Fraud Detection Departments. Established web presence and on-line banking solution. Implemented integrated call center and customer contact program. Negotiated outsourced item processing and check imaging program resulting in 15% reduction in data processing costs. Implemented COLD document storage system resulting in 75% reduction in report production costs. Show less