Nataley Bland Email & Phone Number

Burtonsville, Maryland, United States

• Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
• Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
• Observed strict procedures to maintain data and plan participant confidentiality.

Burtonsville, Maryland, United States

• Completed weekly, bi-weekly, semi-monthly, and monthly payroll for salaried and hourly employees
• Audited and processed employee time sheets, maintained payroll records, and responded to inquiries
• Handled sensitive employee information in accordance with privacy regulations
• Kept track of leave time, such as vacation, personal, and sick leave, for employees.
• Developed effective strategies to improve the processing time of incominggarnishments while maintaining accuracy standards
• Processed garnishment orders with accuracy and efficiency, ensuring compliance withall applicable laws

Developed effective strategies to improve the processing time of incoming garnishments while maintaining accuracy standardsProcessed garnishment orders with accuracy and efficiency, ensuring compliance with all applicable lawsMonitor and track the status of loadsCommunicate with customers and sales regarding late deliveries and record updated data as.

Developed customer service policies and procedures to meet and exceed industry service standards.Promptly responded to inquiries and requests from prospective customers.Met customer call guidelines for service levels, handle time and productivity.

Bachelor'S Degree, English Language And Literature, General

Education record

Bachelor, English