Nicholas Bowers's Location
San Francisco, California, United States, United States
Nicholas Bowers's Contact Details
Nicholas Bowers work email
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Nicholas Bowers personal email
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Nicholas Bowers phone numbers
About Nicholas Bowers
Hello!I'm an experienced hotelier now adapting the 5-star hospitality playbook for property management in the Bay Area. I started my company in 2017, and have been learning and growing - and now a licensed Broker. Our team has expanded each year, and we continue to find success in offering simple technology and constant communication. We're currently looking for smaller management and HOA companies to partner with, and real estate agents with matching quality standards to share referrals. Our new venture, nbowers, inc. will look for various projects both in and out of the real estate industry to expand out growth.
Nicholas Bowers Work Experience Details
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Principal BrokerSkylinepmg, Inc. Jul 2021 - PresentSan Francisco, Ca, Us -
Director/Property ManagerSkylinepmg, Inc. Nov 2016 - Jun 2021San Francisco, Ca, Us
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Head Track CoachSan Francisco Unified School District Feb 2022 - May 2022San Francisco, Ca, Us -
Multiunit Portfolio Operations ManagerOnerent May 2016 - Nov 2016Cupertino, Ca, UsAssisted development of property management platform to expand focus on clients with more enterprising needs for larger buildings from 8 to 60 units.• Designed operating standards focused on bulk ACH transactions, standardized financial reporting, expanded regulation enforcement, and assisted in design and development of future platform updates.• Managed client assets, and work with field team to ensure quality goals are met, and upgrades recommended and executed. -
Owner And OperatorHireka Jun 2015 - May 2016Launched online platform connecting hospitality employers with candidates evaluated via qualitative and quantitative assessments:• Market research: conducted interviews with target candidates and employers to measure viability of business model and market; completed business and marketing plan, P&L projections, brand designs, and mockups of website.• Coding, design, and usability testing: performed all coding requirements for front-end and back-end support of website.• Developed front-end UI and back-end database using prior knowledge of CSS, PHP, JavaScript and SQL, supplementing knowledge with online forums and public APIs to streamline certain components of the website infrastructure.• Improved usability of website via end user testing to evaluate functionality and design and Google Analytics and Alexa results to identify navigation habits, reduce bounce rate, increase interaction times and encourage users in profile setup.• Social marketing, SEO, and sales: focus on advertising and SEO to drive website traffic, drafted contract terms and conditions.• Launched Facebook and Adwords marketing campaigns and executed direct outreach through Indeed and personal network to grow candidate pool; efforts resulted in 300 new profiles in two weeks.• Adjusted meta tags for Google, Yahoo, and Bing search engines to support organic website traffic.• Drafted partnership terms and conditions with employers outlining services and payment details. -
Revenue ManagerHilton San Francisco Union Square Mar 2015 - Jun 2015Mclean, Va, UsTrained to oversee revenue forecasting for Bay Area Hilton properties as a member of the ten-person revenue cluster team:• Revenue forecasting responsibilities: analysis of historical data and competitor information, maintenance of financial models.• Strategically set room rates to maximize client mix by hotel and drive year-over-year revenue growth by working with multiple teams to analyze patterns in direct sales, group and airline contracts, and seasonal promotions.• Monitor hotels in comparative set to track competitive price points, customer reviews, star ratings, and brand awareness.• Routinely update revenue management tools with latest rates by room types and rate codes by distribution partner.• Act as liaison across internal sales teams, online travel agents, multiple distribution channels, and call centers to provide the proper rate code by sales partner and ensure consistency and accuracy in listings, room details, and hotel amenities.• Executive reporting: prepared materials for weekly strategy meetings with Area and Regional Directors to review sales from past week against targets, comparison against competitor hotels, and weekly and rolling five-month projections. -
Reservations ManagerMandarin Oriental Hotel Group Feb 2015 - Mar 2015Quarry Bay, Hong Kong, HkManaged small intimate team at five star luxury hotel. Managed scheduling, training, and supported Director of Revenue. Hotel was sold shortly after accepting position, and department was centralized. -
Assistant General ManagerHilton Garden Inn San Francisco Airport North Mar 2013 - Jan 2015Mclean, Virginia, UsManaged operations of 169-room hotel and full-service restaurant with team of five managers/supervisors, and 60+ line employees:• Sourcing and supplier management: vendor evaluation, contract negotiation, goods and services delivery and payment • Responsible for capital expenditures planning and accounts payables processing in addition to overseeing monthly invoice balance of $30K+ by submitting payment requests, settling overdue amounts, and raising or closing credit lines.• Executed 15 new contracts and ensured timely and cost-efficient facilities goods and services provisioning such as linen and dry cleaning, chemicals, equipment repair, shuttle maintenance, and delivery of food, beverage, and amenities.• Finance and operations: purchase order approvals, internal audit, budget checkbook, health and safety standards preparation.• Maintained financial and operational stability by reviewing and approving $50K+ of monthly expenses, tracking food & alcohol stock to limit waste, replacement linens, and cash flow to fund Hilton commission and credit card processing fees.• Talent placement and development: recruiting, interviewing, onboarding, training, and human resources support.• Spearheaded end-to-end recruitment process across all job functions from posting req, screening applications, conducting interviews, new hire paperwork, and orientation for all hourly employees and department managers.• Ensured consistent customer experience by developing and leading function-specific twice-monthly trainings on room upkeep standards to proper hotel check-in and departure handling; provided supplemental 1-on-1 training as required. -
Revenue AnalystHilton San Francisco Financial District Dec 2011 - Mar 2013Maximized top-line revenue through revenue analysis and forecasting, and relationship management with third-party sales channels:• Top-line revenue generation: industry knowledge to set optimal room rates, establish asset positioning across reseller network.• Established rates and client mix to boost sales by researching historical sales and customer travel patterns driven by key events such as conferences and holidays particular to the typical patron of the Financial District / Chinatown area. • Worked with sales department and reservations desk to leverage meeting space and special event sales to contribute to overall hotel revenue while also driving reservation process improvement to ensure accuracy of room availability. • Asset positioning across third-party sales channels: brand management, strategic product placement, competitive pricing.• Drove revenue through online sales channels by working with Online Travel Agents (OTAs) to set promotions, identify ways to improve customer ratings, and ensure accurate hotel listings that highlight qualities attractive to customers of each OTA.• Monitor pricing over rolling 13-month window against competitive set of 5-6 hotels to maximize hotel rates by identifying and understanding peaks and dips in hotel rates that could be driven by industry trends or hotel-specific contracts.• Communicated forecast model and research findings and recommendations in weekly executive meetings to set upcoming rates as well as review business contract proposals with airlines and large companies such as Wells Fargo and McKesson.
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Front Office ManagerHilton San Francisco Financial District Jul 2010 - Dec 2011Oversaw hotel union team of 40+ supporting front desk, concierge, valet, PBX call center, and VIP lounge for 552-room property:• Team development and training: responsible for hiring and training programs, performance reviews, and team building.• Spearheaded process improvement initiatives relating to KPIs such as guest loyalty and satisfaction, top-line revenue, and employee happiness; weekly meetings with General Manager to review current status and plan of action to drive change.• Appointed as chair of new BLUE Energy program at Hilton, responsible for making decision impacting corporate culture, which included issues related to guest and employee satisfaction, environmental policies, and team events.• Managed entire hiring process as well as ensuring all union contracts regulations on scheduling, overtime, and vacation were met; addressed any issues through resolution with a union representative or through mediation when required. • Exercised Train the Trainer certification to develop and lead training across departments, even outside designated areas.
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Welcome Desk Talent CoachW Court And Tuscany (Starwood Hotels) Jun 2008 - Oct 2009Coached 30+ employees in complex property of 199 & 127 room hotels with separate unions. Managed unique “W” culture, and achieved multiple 95% Quality Audit inspections. Lead trainer for new PMS roll-out, including downtime and upgrade management. Taskforced to W SF as needed. -
Front Desk ManagerThe Palace Hotel (Starwood Hotels) Jan 2006 - Jun 2008San Francisco, California, UsDeveloped guest service programs from scratch to increase guest satisfaction scores, raising scores 10 points. Managed 50+ union employees. Hired and developed many associates that became leaders in the organization. Promoted internally to W New York. -
Management TraineeThe Palace Hotel (Starwood Hotels) May 2005 - Jan 2006San Francisco, California, UsDirectly recruited after praise from Starwood internship program. Completed hands-on training throughout hotel, became “youngest” 6Sigma Green Belt in company with major focus in Front Office and Food and Beverage operations. Acting manager prior to being promoted internally to Front Desk Manager.
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Hospitality InternSheraton Newton 2004 - 2004Bethesda, Maryland, UsAssisted at Front Desk/Room Service, shadowed department managers, performed Bell/Concierge Service, overall restaurant Hosting/Serving, learned checkbook/scheduling. Offered full time position after completion, but continued school instead. Promoted internally to Management Trainee.
Nicholas Bowers Skills
Revenue Analysis
Hotel Management
Hospitality Management
Hotels
Hospitality
Hospitality Industry
Front Office
Food And Beverage
Resorts
Customer Service
Rooms Division
Micros
Customer Satisfaction
Property Management Systems
Onq
Forecasting
Yield Management
Management
Reservation
Hiring
Coaching
Microsoft Excel
Culinary Skills
Restaurants
Banquets
Supervisory Skills
Excel
Teamwork
Negotiation
Sales
Revenue Management
Guest Service
Guest Satisfaction
Scheduling
Process Scheduler
Restaurant Management
Tourism
Event Management
Food
Maintenance Management
Engineering
Purchasing
Quality Assurance
Franchising
Catering
Nicholas Bowers Education Details
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University Of Nevada-Las VegasHospitality Management -
Western Oregon UniversityMarketing/Entrepreneurship
Frequently Asked Questions about Nicholas Bowers
What company does Nicholas Bowers work for?
Nicholas Bowers works for Skylinepmg, Inc.
What is Nicholas Bowers's role at the current company?
Nicholas Bowers's current role is Principal Broker - SkylinePMG, Inc..
What is Nicholas Bowers's email address?
Nicholas Bowers's email address is ni****@****att.net
What is Nicholas Bowers's direct phone number?
Nicholas Bowers's direct phone number is +150394*****
What schools did Nicholas Bowers attend?
Nicholas Bowers attended University Of Nevada-Las Vegas, Western Oregon University.
What skills is Nicholas Bowers known for?
Nicholas Bowers has skills like Revenue Analysis, Hotel Management, Hospitality Management, Hotels, Hospitality, Hospitality Industry, Front Office, Food And Beverage, Resorts, Customer Service, Rooms Division, Micros.
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