Norbert Bozyk Email & Phone Number

Napa, California, United States

Ensuring production uptime through transport of materials in a fast-paced Bottling environment. Contributing to a safe, effective work environment through application of safety and quality assurance guidelines Contributing to inventory accounting and documentation.Maintaining communication with supervisors and line employees regarding production line issues

St Helena, California, United States

Maintained and repaired customer relations through personable, courteous, and effective handling of customer calls.Maintained knowledge of current prices and promotions, shipping practices, and ordering process.Every call was important, I tried to reach out to as many club members as I could to make sure they had an answer/ guidance without a long wait.

Rochester, New York, United States

Generated daily revenue reports. Managed employee time-keeping and payroll. Inventoried liquor, wine,and beer. Oversaw up to five employees during breakfast, lunch and dinner service. Created a dynamic workenvironment by constant improvement in service and product knowledge. Ensured proper training andprocedures were in place to maintain health, quality, and service standards. Lead team-wide meetings,assigned tasks to employees, and fostered communication and collaboration among employees acrossdepartments. On most Sundays(when there was downtime) we would create specialty cocktails for guests to try.

Detailed knowledge of wine portfolio, as well as wine and food pairings. Planned tastings with Wine Education Team to further knowledge of portfolio. Coordinated staff to ensure smooth pace of service. Planning and completing tasks at various properties each day to prepare for future events. Managed event wine inventory and transport, as well as event equipment.Communicated all potential customer issues with management, early and often, tomaintain guest satisfaction

900 Meadowood Ln, St Helena, Ca 94574

Comprehensive menu knowledge; detailed wine, and cocktail knowledge; and exceptional, personal service. Establish relationships quickly with each table serviced to upsell wine, cocktail and food items, maximizing personal and company revenue, while exceeding customer expectations.Plan time to maximize efficiency of service while maintaining Forbes and Meadowood standards of service.

2295 Streblow Dr, Napa, Ca 94558

Coordinated event timelines and up to 8 staff members to ensure proper event pacing.Knowledge of all spirits, wine, and beer carried.Bar sales and inventory

Napa, California, United States

Responsible for menu knowledge from ingredients and preparation, to presentation and pairings. Wine and cocktail list knowledge. Exceptional, personal service, and wine, liquor and food sales. Helped foster teamwork through shared food running and side work efforts.

Hilton, Ny

Under the tutelage of Xerox veteran Peter Sucy, laid out scenes for the creation of lenticulars, assisted in lamination and printing, and retouched photos using Photoshop.

Williamsburg, Virginia, United States

Opus was the place in town where people came to celebrate special occasions. It was also the only place to get the best cuts of meat, served exactly how you want and more. Once in a while we even offered Wagyu cuts that pretty much sold themselves. This is also where my love for wine began.

Hampton, Va

Using Adobe Creative Suite created website mockups and wire frames; designed and laid out copy for print brochures; created custom font; and edited clips and advertisements for television.

Bachelor Of Applied Science (B.A.Sc.), Digital Entertainment And Game Design

Associate Of Arts And Sciences (A.A.S.), Game Design And Development